Business Analyst

Job Description

Job Description

Requisition Title : & & & & & & & & (Agile1)Business Analyst, Senior

Duration : & & & & & & & & & & & & & & & & & & & 12 months

Location : & & & & & & & & & & & & & & & & & & & Oakland CA; hybrid

ASSIGNMENT IS HYBRID AND REQUIRED ON-SITE AT OAKLAND OFFICE 0-3 DAYS PER WEEK ON AVERAGE.

TOP THINGS LOOKING FOR :

o Strong analytical, communication, and documentation skills. Experience writing process documentation.

o Demonstrated organizational skills in multi-tasking and managing multiple projects

o Self-directed, with the ability to anticipate and identify urgent needs

Department Overview

The People Project and Solutions Delivery team provides direction and defines decision-making procedures and metrics for validating impacts to projects. We serve as Lean ambassadors for the People organization. We work towards becoming a Center for Enablement& for Project Guidance and Continuous Improvement, providing best practices documentation for People initiatives.

Position Summary

We are seeking a detail-oriented and strategic Business Analyst to support the development of high-quality knowledge articles that will fuel AI-driven automation and digital transformation initiatives. This role bridges People operations and technology, ensuring& that knowledge assets are structured, accurate, and optimized for machine learning and AI applications.

This position is classified as a hybrid work type. The successful candidate should generally plan to work from the Oakland General Office 0-3 days per week, on average.

Job Responsibilities :

• Knowledge Article Development
• Collaborate with subject matter experts (SMEs) across departments to gather, analyze, and document business processes and workflows.
• Translate complex operational procedures into clear, structured knowledge articles suitable for AI consumption.
• Ensure articles follow metadata, tagging, and formatting standards for AI training and automation platforms.
• AI Automation Enablement
• Partner with AI developers and automation teams to identify knowledge gaps and opportunities for process automation.
• Validate and test knowledge articles in AI environments to ensure accuracy and usability.
• Continuously refine content based on AI performance feedback and user interactions.
• Stakeholder Collaboration
• Facilitate workshops and interviews with business units to capture tribal knowledge and undocumented processes.
• Act as a liaison between business teams and technical teams to ensure alignment on knowledge strategy.
• Governance Quality Assurance
• Maintain version control and audit trails for all knowledge assets.
• Implement quality assurance checks to ensure consistency, relevance, and compliance with organizational standards.

Qualifications

Minimum :

Preferred Skills :