Quality Improvement Specialist QI Department (Middletown)

Job Details

Roscommon Inc - Middletown CT

Full Time

4 Year Degree

$50000.00 - $60000.00 Salary

First Shift

Description

Position Summary :

The Quality Improvement Specialist will : oversee the management of client data systems; utilize client and program data for internal and external reporting on outcomes efficiency and effectiveness; train program and agency staff in data and other systems; support and improve program and agency workflows; draft program and agency policy procedures and protocols; and process client grievances as an agency client rights officer.

Essential Duties and Responsibilities

• Maintain working knowledge of and adhere to department and agency policies and procedures.
• Attend all required trainings.
• Maintain appropriate boundaries and ethical standards with staff clients visitors and others.
• Maintain positive and professional working relationships with co-workers clients visitors and others.
• Embodies the following values as set forth in the strategic plan : Compassion Knowledge is Power Equity and Inclusion Excellence Courage and Capacity to Change.
• Act as a role model to carry out the vision of : Humanity and Healing provide responsive services foster opportunities for positive change bring forward innovation with a purpose build and promote productive partnerships strive to be the Employer of Choice and act as Good Stewards in the communities we serve.

Department Specific Essential Duties and Responsibilities :

Monitoring agency and program incidents for both quality compliance and risk management purposes including coordinating and participating in critical incident reviews as needed.

Qualifications and Education Requirements :

One of the following combinations of education and employment experience must be met in order to be considered for the position :

In addition :

Physical Demands / Working Conditions :

Frequent sitting and ability to talk and hear. Frequently required to walk; use hands to finger handle or feel objects tools or controls; reach with hands and arms; stoop crouch and kneel and operate machine and equipment. The employee must occasionally lift and / or move up to 50 pounds. The employee may be required to drive / travel by vehicle. Work in an office setting sitting behind a desk working on a computer and paper as well as interaction with clients. Specific vision abilities required by this job include close distance color and peripheral vision and the ability to adjust focus.

Orientation :

If selected for employment with The Connection newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown.

Benefits :

The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness mental illness substance use improving child welfare and community justice rehabilitation. For additional information visit .

Required Experience :

IC

Key Skills

Quality Assurance,FDA Regulations,Data Collection,Food Safety Experience,ISO 9001,Mobile Devices,Root cause Analysis,Quality Systems,OSHA,Food Processing,Quality Management,cGMP

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 50000 - 60000