Operations Manager-MYR

Operations Manager

As an Operations Manager at Pacific Aviation, you will play a pivotal role in overseeing and enhancing airport operations. You will be responsible for managing both staff and resources effectively to ensure seamless service delivery and operational excellence. This position calls for strong leadership skills, strategic planning, and a customer-focused mindset to meet the high standards required in the aviation industry.

Team Leadership & Development

• Foster a positive work environment that encourages teamwork and collaboration across all levels, embodying company values.
• Implement performance management protocols, ensuring that team members are aligned with operational goals.
• Lead and mentor front-line employees, providing in-the-moment coaching and formal feedback.
• Manage employee relations, proactively addressing concerns and conducting regular one-on-one meetings.
• Promote employee engagement and morale through recognition and team-building events.
• Collaborate with the Administrative & Compliance Manager on succession planning and employee development initiatives.

Operational Excellence

Customer & Client Relations

Performance Monitoring