Sales Executive Senior-Client Management

Account Manager

As an Account Manager, you will collaborate with the internal and external stakeholders within a global fintech environment with endless opportunities for success. Provide industry-leading solutions to prospective clients.

The Capital Markets Account Management Team is comprised of team members each with specific market expertise that we leverage to better support our clients. The team covers the entire slate of FIS Capital Markets products spanning the front, middle, and back office. Asset types include Equities, Derivatives, and Fixed Income.

Each member of the team carries two quotas : A Renewal Quota and a New Sales Overlay Quota. Both are measured on a quarterly and yearly basis. Additionally, there are key metrics that are measured in order to ensure we are keeping close contact with our clients and keeping track of our expected communication levels. These metrics have proven to provide excellent visibility in the health of our client relationships.

What you will be doing :

• Works to achieve assigned annual quota targets.
• Manages, plans, organizes, leads and controls balanced sales growth, continued account penetration, and customer satisfaction on a long-term multi-year focus.
• Acts as primary liaison between client and FIS and understands client needs including financial expectations and restrictions.
• Develops and executes account plans to ensure continued revenue growth from account base.
• Performs detailed territory review for management (1st Quarter) providing information on assigned client base.
• Demonstrates product and industry knowledge including various solutions, market strategies, and competitive intelligence.
• Prepares and presents proposals to clients utilizing FIS resources and tools. Garners sales management approval for proposal generation and may not apply discounts to proposals / contracts without obtaining FIS management approval.
• Structures, negotiates, and closes "deals" that meet customer expectations and FIS's ability to deliver; utilizes appropriate company resources per resources plan to provide product marketing support or specialized product sales expertise.
• Negotiates terms and conditions of FIS contracts with client and ensures terms are within FIS standards.
• Ensures accurate forecasting and pipeline management as well as accurate content and certification of information in EMS (Entity Management System for assigned clients.
• Implements account coverage methodologies that ensure 100% renewal rates of current FIS clients.
• Identifies and reports "at risk" clients and escalates to executive management; prepares, implements, and executes "at risk" plan.
• Listens and escalates concerns of customers with regard to current products / services.
• Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.
• Works directly with Corporate Briefing Team to plan, coordinate and facilitate client meetings at FIS offices and Executive and / or Sales Executive visits and presentations at client on-site facilities.
• Prepares and submits Client Call Report after each client visit.
• Other related duties assigned as needed.

Sell products and services. Manage relationships. Ensure alignment of client technology and business strategies. Focus on account retention and continued revenue growth.

What you will need :

Added bonus if you have :

What we offer you :

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $145,980.00 - $240,860.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. This position may be eligible for bonus and / or commission.