Theatre / House Manager

Temporary Position Title :

Theatre / House Manager

Temporary Position Summary :

As a House Manager, you provide our patrons with their first impression of our venue and help us to maintain our reputation as a relaxed, friendly, and professional venue for the best theatrical experience. You serve as liaison between our clients, partners, collaborators, the audience and our in-house team. You also ensure back of house spaces are ready to accommodate performers and guests.

Will work a schedule of up to 35 hours per week.

Temporary Essential Duties and Responsibilities :

• Ensuring CI&A’s / PAC theatre, lobby, and guest service areas are in show-ready condition in preparation for patron arrival.
• Communicating and coordinating with the Technical Director / Stage Management to allow a seamless turnover of the house, lobby, dressing rooms, green room and stage areas at house loading, show start, intermission and audience exit.
• Communicating and coordinating with Program / Production Coordinator to ensure you have necessary information / resources to facilitate each scheduled performance / activity.
• Training, orienting, scheduling and supervising (volunteer and staff) greeters, ushers and in-house cashiers to ensure patrons are provided a warm welcome, hospitable atmosphere, and organized crowd-control. Ensuring capacity levels are maintained.
• Overseeing operations for the ticket reservation apps / cashless box office, if applicable, and computerized point of purchase systems in a fast-paced environment, often with competing priorities.
• Professionally resolving patron complaints and documenting patron feedback.
• Overseeing / assisting team in changeover from / to “Pre-Show,” “Top of Show,” “Intermission” and “Close of Show” lobby, dressing rooms / green room setup.
• Ensuring 100% compliance with established safety guidelines, emergency preparedness protocols, and incident reporting requirements.
• Additional related tasks as required.

Required Qualifications :

Preferred Qualifications :

None

Certifications, Licenses, Restrictions :

None

Shift : As needed

% Travel Required : 0%

Full Time / Part Time :

Part-time

FLSA : Non-Exempt

Number of Vacancies :

Position End Date :

12 / 31 / 2025

Posting Number : TP074

Posting Open Date : 10 / 27 / 2025

Open Until Filled : No

EEO Statement :

Spelman College is an Equal Opportunity Employer. We are a smoke-free campus.