Butler - Mandalay Bay

Butler

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Butler, you are more than a service provider, you're a key part of creating unforgettable moments. You'll play a key role in ensuring our suites are meticulously prepared and thoughtfully presented for each guest's arrival. With your warm presence and attention to detail, you'll set the tone for a refined and personalized experience. By anticipating guest needs and understanding what matters most to them, you'll deliver a level of service that leaves a lasting impression well beyond their stay.

The Starting Rate : $16.966, plus tips

The Day-To-Day

• Prepare suite prior to guest arrival and coordinate room service set-up with special requirements as requested by guests
• Coordinate with Housekeeping to ensure proper room presentation and cleanliness standards are upheld
• Respond promptly to guest requests and communicate effectively with necessary departments to ensure guest satisfaction
• Provide food and beverage service to designated suites, collaborating with Room Service Manager on duty to ensure accurate order details are communicated and obtained
• Ensure butler pantry is replenished and equipment is in alignment with company standards
• Maintain accurate property information through daily use of talent portal, email and other forms of communication
• Answer guest inquiries about hotel services, features, and local attractions and activities

The Ideal Candidate

The Perks & Benefits

Are you ready to JOIN THE SHOW? Apply today!