Design and implement Microsoft 365 solutions including Copilot, Exchange Online, SharePoint Online, Microsoft Teams, and the Power Platform (Power Apps, Power Automate, Dataverse, etc).
Utilize in-depth knowledge of the Microsoft 365 ecosystem to optimize the integration of Copilot, ensuring compatibility and maximizing feature utilization.
Design and implement role-based access control strategies to manage permissions across Microsoft 365 services, ensuring security and compliance.
Customize Copilot features to align with specific organizational workflows and processes, enhancing user experience and functionality.
Configure and manage Azure Active Directory, security settings, compliance features, and other M365 services.
Develop AI-driven automation solutions using Microsoft Power Platform and other tools to enhance business operations.
Plan and execute migrations from on-premises systems or other cloud platforms to Microsoft 365, ensuring minimal disruption and optimal performance.
Customize SharePoint sites and develop solutions using SharePoint Framework (SPFx) and Power Apps.
Implement security measures and compliance protocols, including data loss prevention (DLP), information protection, and threat management.
Develop and maintain PowerShell scripts and Power Automate workflows to streamline operations and improve efficiency.
Provide tier 3 support for Microsoft 365-related issues, diagnosing and resolving technical problems.
Conduct training sessions for IT staff and end-users, and develop comprehensive documentation and user guides.
Use tools like Microsoft 365 Admin Center to monitor service health and performance, and make recommendations for improvements.
Familiarity with other Microsoft technologies, such as Microsoft Azure and Microsoft Endpoint Manager, is a plus.
Familiarity with any other Chabot solutions is added advantage