Director of Scheduling and Intake

Our client, a growing telehealth company seeking a proactive and detail-oriented Director of Scheduling and Intake to lead their intake and scheduling operations.

This role is critical to ensuring patients receive timely and reliable house doctor appointments, while maintaining strong relationships with referral sources and optimizing team performance.

Responsibilities :

• Oversee and manage a team of schedulers responsible for booking house doctor appointments.
• Ensure schedulers confirm appointments with patients on the day of service and reschedule as needed to avoid missed visits.
• Maintain high appointment retention and minimize cancellations.
• Coordinate with external medical organizations to schedule referred patients.
• Monitor team productivity and create detailed reports on intake performance, including :

Number of appointments scheduled

Qualifications :

Location : Brooklyn NY

Salary : $100K

Compensation : $100,000 per year