Employee Benefits Account Manager

Senior Health & Benefits Consultant

We are seeking a talented individual to join our Health & Benefits team at Mercer. This role has the option of being based in either of our Michigan offices : Grand Rapids or Southfield, MI. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Senior Health & Benefits Consultant, you will manage and advise client accounts in a variety of sizes and industries regarding their medical, dental, life, and disability benefit plans and programs. You will negotiate with benefits carriers and vendors to secure health and welfare plan coverage, acting as the lead consultant and relationship manager for some smaller client engagements and a senior consultant / project manager for some complex engagements, working in collaboration with a Lead Strategist. We will count on you to :

• Consult on a client engagements of variable complexity, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
• Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
• Determine the full scope of services provided to clients and set roles / responsibilities within the client team.
• Effectively communicate Mercer's position on the latest industry trends to clients.
• Be accountable for revenue and profitability for client accounts and projects.
• Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
• Generate and support sales by expanding revenues from existing clients and leading and participating in prospecting efforts with new clients.
• Set and collaborate on strategic direction and create demand for new products / services in the marketplace.

What you need to have :

What makes you stand out :

Why join our team :

Mercer, a business of Marsh McLennan, is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com.