Home Improvement Financing Collections Recovery Collector

Job Description

At Regions, the Home Improvement Financing Collections Recovery Collector manages recovery accounts after charge off and works with Collections Managers to establish settlement and repayment terms.

Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point-of-Sale financing capabilities. This enables these partners to provide homeowners with an additional option to pay for various improvements to their homes, benefitting both the contractor partner and the homeowner.

Primary Responsibilities

• Processes recovery payments as authorized
• Assists in distributing and sorting of mail, processing and coding of all recovery checks, coding of legal and recovery invoices, and billing
• Establishes contact with account holders and sets up repayment terms on low balance charge off accounts
• Assists in review of the Follow Up report for updated status on recovery and legal accounts
• Documents and reviews recovery accounts with payment agreements and updates any changes of legal status in collection system notes
• Assists in daily requests with collection attorneys, gathering additional loan documentation and case management
• Aids in locating UTL accounts
• Monitors charge off accounts for settlements and or paid in full status and submits AUD requests to update credit status and have account then purged off system

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

Skills and Competencies

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target : Minimum :

Median :

Incentive Pay Plans :

This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Salt Lake City UT LOB

Location : Salt Lake City, Utah

Equal Opportunity Employer / including Disabled / Veterans