Talent.com
Doctor's Technician (PEG NC)
Doctor's Technician (PEG NC)Physicians Eye Care Group • Kernersville, NC, US
Doctor's Technician (PEG NC)

Doctor's Technician (PEG NC)

Physicians Eye Care Group • Kernersville, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Location : On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team. In this position, you will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience.

About us :

At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our industry-leading support center has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint.

Why join our winning team?

  • We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
  • Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee Assistance Program (EAP)
  • We offer competitive variable compensation opportunities and commission on sales.
  • Work with an amazing team!

Physician Eyecare Group Clinical Duties

  • The Physician Eyecare Group (PEG) provides all clinical services for a store, and PEG doctors provide supervision, direction and guidance to the Doctor’s Technicians to regarding but not limited to Diagnostic Pre-Testing, and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
  • Meet all training guidelines, procedures, protocols, and certification requirements and clinical standards developed by the Physician Eyecare Group.
  • The role will also require this person to communicate effectively with the supervising PEG physician for all direction and guidance with regards to patient care within their store.
  • Achieve desired daily / weekly / monthly / quarterly PEG goals.
  • Operational Duties

  • Deliver an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives.
  • Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information about available products and services.
  • Answer customers' inquiries and gather necessary information to ensure a positive experience.
  • Schedule and confirm appointments
  • Assist with patient complaint resolution and inform the status of pending orders; ensure all patient expectations are met.
  • Ensure brand standards by performing basic housekeeping duties when necessary.
  • Maintain patient records confidential and secure in accordance with HIPAA requirements.
  • Other duties as assigned and required.
  • Key Qualifications

  • You have a high school diploma or equivalent.
  • You have 2+ years of experience delivering outstanding customer service to patients and / or customers.
  • You have the skills necessary to communicate effectively with a diverse group of people.
  • You have a passion for customer satisfaction and maintain a positive demeanor.
  • You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.
  • You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
  • You have schedule flexibility? Work hours will be determined based on business needs
  • You enjoy working with technology and are curious about current innovations
  • Optical experience is a plus.
  • Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

    If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@nowoptics.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

    Create a job alert for this search

    Doctor Technician Nc • Kernersville, NC, US

    Related jobs
    OBGYN Physician - Atrium Health Wake Forest Baptist Asheboro

    OBGYN Physician - Atrium Health Wake Forest Baptist Asheboro

    HealthEcareers - Client • Asheboro, NC, USA
    Part-time
    Join Atrium Health Wake Forest Baptist as an OBGYN Physician in Asheboro, NC — part of Advocate Health, one of the largest nonprofit integrated health systems in the country.At Advocate Health, we’...Show more
    Last updated: 11 days ago • Promoted
    Medical Director

    Medical Director

    National Veterinary Associates • KERNERSVILLE, North Carolina, United States
    Full-time +1
    Kernersville Veterinary Hospital.Our dedicated team of animal lovers is committed to delivering top-quality veterinary care with compassion and expertise. We are a busy, well-established hospital wi...Show more
    Last updated: 30+ days ago • Promoted
    Physical Therapist

    Physical Therapist

    Novant Health Rehabilitation Hospital, an affiliate of Encompass Health • Denton, NC, US
    Full-time +1
    Physical Therapist Career Opportunity.Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide exce...Show more
    Last updated: 7 hours ago • Promoted • New!
    A Locum Tenens Family Practice Physician Is Wanted in NC

    A Locum Tenens Family Practice Physician Is Wanted in NC

    HealthEcareers - Client • Winston Salem, NC, USA
    Full-time
    Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today. Monday - Friday schedule, flexible 3 - 5 day...Show more
    Last updated: 30+ days ago • Promoted
    Pediatrics

    Pediatrics

    CompHealth • Reidsville, North Carolina, US
    Full-time
    Pediatrics physician employment in North Carolina : Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relat...Show more
    Last updated: 30+ days ago • Promoted
    Urgent Care Physician

    Urgent Care Physician

    Enterprise Medical Recruiting • Asheboro, North Carolina, US
    Full-time
    Urgent Care Physician physician employment in North Carolina : .Very reputable physician-owned and run family medicine and urgent care practice. In the heart of North Carolina with easy access to Gre...Show more
    Last updated: 30+ days ago • Promoted
    Virginia Licensed LTSS Medical Director

    Virginia Licensed LTSS Medical Director

    VirtualVocations • Winston Salem, North Carolina, United States
    Full-time
    A company is looking for a Medical Director Remote.Key Responsibilities Conduct medical necessity reviews for LTSS / HCBS authorization requests Ensure all reviews meet federal and state complianc...Show more
    Last updated: 1 day ago • Promoted
    Hematology / Oncology Medical Director

    Hematology / Oncology Medical Director

    UNC Health • Eden, US
    Full-time
    Excellent opportunity in a community practice located in northern-central, North Carolina (just north of Greensboro)!.Details About the Opportunity : . Medical Director for Hematology / Oncology service...Show more
    Last updated: 18 days ago • Promoted
    General Urologist

    General Urologist

    AMN Healthcare • WINSTON SALEM, US
    Full-time
    Job Description & Requirements.StartDate : ASAP Pay Rate : $300000.Elevate your medical career with a standout opportunity in highly desirable North Carolina, named the No. Best Place to Practice in A...Show more
    Last updated: 30+ days ago • Promoted
    Locum Physician (MD / DO) - Urology in Winston Salem, NC

    Locum Physician (MD / DO) - Urology in Winston Salem, NC

    LocumJobsNetwork • Winston Salem, NC, United States
    Permanent
    LocumJobsNetwork is working with CompHealth to find a qualified Urology MD in Winston Salem, North Carolina, 27103! About The Position CompHealth services are always free to you.Let us do the heavy...Show more
    Last updated: 30+ days ago • Promoted
    Med-Ped

    Med-Ped

    Enterprise Medical Recruiting • Winston Salem, North Carolina, US
    Full-time
    Med-Ped physician employment in North Carolina : .A not-for-profit integrated system in.BC / BE Internal Medicine / Pediatrics (Med / Ped) physician to their well-established practice!.Two Internal Medici...Show more
    Last updated: 30+ days ago • Promoted
    Urgent Care Physician

    Urgent Care Physician

    Weatherby Healthcare • Lexington, North Carolina, US
    Full-time
    Urgent Care Physician physician job in North Carolina : Weatherby Healthcare is currently seeking a Urgent Care Physician in NC. If you are seeking a new opportunity or would simply like to learn mo...Show more
    Last updated: 30+ days ago • Promoted
    OBGYN Physician - Atrium Health Wake Forest Baptist Asheboro

    OBGYN Physician - Atrium Health Wake Forest Baptist Asheboro

    Atrium Health Wake Forest Baptist • Asheboro, US
    Part-time
    Join Atrium Health Wake Forest Baptist as an OBGYN Physician in Asheboro, NC — part of Advocate Health, one of the largest nonprofit integrated health systems in the country.At Advocate Health, we’...Show more
    Last updated: 12 days ago • Promoted
    A Locum Tenens Family Practice Physician Is Wanted in NC

    A Locum Tenens Family Practice Physician Is Wanted in NC

    Weatherby Healthcare • Winston Salem, US
    Full-time
    Weatherby can help you build a custom career plan, with multiple positions available for you today.Call us for specific details on your future job today. Monday - Friday schedule, flexible 3 - 5 day...Show more
    Last updated: 30+ days ago • Promoted
    Doctor's Technician (PEG NC)

    Doctor's Technician (PEG NC)

    Physicians Eye Care Group • Asheboro, NC, US
    Full-time
    Location : On-site Store Location.Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At P...Show more
    Last updated: 30+ days ago • Promoted
    Locum Physician (MD / DO) - Urology - $225 to $250 per hour in Winston-Salem, NC

    Locum Physician (MD / DO) - Urology - $225 to $250 per hour in Winston-Salem, NC

    LocumJobsOnline Careers • Winston-Salem, NC, USA
    Full-time
    Locum Physician (MD / DO) - Urology - $225 to $250 per hour in Winston-Salem, NC at LocumJobsOnline Careers summary : .Curative is seeking a qualified Urology MD for a locum physician opportunity in Wi...Show more
    Last updated: 30+ days ago • Promoted
    General Practitioner Physician MD DO

    General Practitioner Physician MD DO

    Korzen Health • Greensboro, North Carolina, United States
    Full-time
    Quick Apply
    Korzen Health is collaborating with one of the largest private primary care groups based in the Greensboro, NC area.This group is seeking to expand their team by adding a Primary Care Physician to ...Show more
    Last updated: 4 days ago
    Local Contract Echo-Vascular Technician

    Local Contract Echo-Vascular Technician

    Host Healthcare • Winston-Salem, NC, US
    Full-time
    Host Healthcare is seeking a local contract Echo-Vascular Technician for a local contract job in Winston-Salem, North Carolina. Job Description & Requirements.Pay package is based on 8 hour shif...Show more
    Last updated: 30+ days ago • Promoted
    “Tiny Time, Huge Impact : Part-Time Medical Provider —4hrs aWeek

    “Tiny Time, Huge Impact : Part-Time Medical Provider —4hrs aWeek

    Southern Health Partners • Ruffin, NC, United States
    Full-time +1
    Part-Time Medical Provider — 4 Hours a Week.Looking for a low-commitment, high-impact opportunity that actually fits your life? We’ve got something special. Southern Health Partners is hiring a part...Show more
    Last updated: 7 hours ago • Promoted • New!
    Hematology / Oncology Physician

    Hematology / Oncology Physician

    HealthEcareers - Client • Eden, NC, USA
    Full-time
    Excellent opportunity in a community practice located in northern-central, North Carolina (just north of Greensboro)!.Details About the Opportunity : . Staff physician or Medical Directorship availabl...Show more
    Last updated: 5 days ago • Promoted