Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Director, U.Small Business – Core Product Innovation and Acceptance
Director, U.Small Business – Core Product Innovation and Acceptance
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Mastercard's North America (NAM) Small Business Segment team is responsible for advancing Mastercard's efforts to address the needs of small businesses. Employing a holistic, needs-based approach, we partner with banks, fintechs, and governments to equip small businesses in the U.S. and Canada with the carded and non-carded solutions that can help them thrive.
The Director of U.Small Business Growth will be responsible for designing and executing key strategic priorities for our business. scaling new payment tools within small business; and driving secular shift, i.e., converting small business transactions from check and cash to card. We are looking for a motivated, nimble leader who will deliver tangible business impact and help to craft the horizon of our fast-growing business.
Do you have broad knowledge of the payments and card landscape, including knowledge of the latest trends in acceptance and digital payments?
Are you passionate about supporting small businesses?
S. small business acceptance strategy, including acceptance partnership, narratives, and solutions with a focus on driving secular shift and increasing market share.
Partner closely with the sales and account teams to provide ongoing product support to processors and acquirers, address customer inquiries, and identify and scale strategic optimization initiatives.
Partner closely across the SME team and with key cross-functional partners across the organization such as Commercial Product, Legal, Loyalty, Data and Services.
Oversee the overall product line strategy for SME, with a specific focus on card and beyond card product differentiation across small business, mid-market, and large-market product tiers.
Work with cross-functional partners to ensure that the small business segment is prioritized in new product development roadmaps and own the commercialization of those initiatives in the region.
Identify and execute upon net new growth / innovation opportunities for small business – within Commercial and New Payment Flows (CNPF), Mastercard overall, or externally – and evaluate the strategic and financial impact of those opportunities.
You are a data-driven, curious, strategic thinker with a passion for understanding complex topics and applying them to your business.
You have extensive experience in the areas of card, payments innovation, or acceptance; small business, fintech, or processor / acquirer experience is a plus.
You can build trust through strong relationships with both internal and external stakeholders, and you have a track record of delivering business impact through cross-functional collaboration.
Bachelor's degree required; Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.Do not include any medical or health information in this email. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; S. observed holidays; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and on-site fitness facilities in some locations.
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