Sales & Events Manager

Sales And Catering Manager

Company : Shamin Hotels

Organizational Structure : Sales Department

Reports To : General Manager

Supervision : Sales Associates

Pay Structure : Paid Bi-weekly

Job Summary : The Sales and Catering Manager is responsible for generating revenue by securing group sales, meetings, and events for the hotel. This role involves developing relationships with clients, coordinating event details, and ensuring seamless execution of events while maximizing profitability and guest satisfaction. The ideal candidate will have strong sales, negotiation, and organizational skills with a passion for hospitality.

Key Responsibilities :

Sales & Business Development :

Identify and pursue new business opportunities in group sales, meetings, and catering events.

Develop and maintain relationships with corporate clients, event planners, and local businesses.

Conduct site tours and sales presentations to potential clients.

Negotiate contracts, pricing, and terms to maximize hotel revenue.

Meet and exceed sales targets and revenue goals.

Event Coordination & Execution :

Work closely with clients to understand their event needs, including catering, audiovisual, setup, and special requests.

Collaborate with the hotel's operations team, including F&B, front desk, and housekeeping, to ensure flawless event execution.

Create and maintain Banquet Event Orders (BEOs) and communicate event details to all relevant departments.

Supervise event setup and execution to ensure customer satisfaction.

Handle any last-minute changes or issues that may arise during an event.

Administrative & Reporting :

Maintain accurate records of sales activity, contracts, and revenue forecasts.

Prepare reports on sales performance, market trends, and competitor analysis.

Utilize hotel sales and event management software to track leads and bookings.

Ensure compliance with brand standards, hotel policies, and legal regulations.

Qualifications & Skills :

Bachelor's degree in hospitality, business, or a related field preferred.

Minimum 1 years of hotel sales, catering, or event planning experience.

Strong sales and negotiation skills with a proven ability to close deals.

Excellent communication and interpersonal skills.

Highly organized and detail-oriented with the ability to manage multiple events.

Proficiency in hotel sales software and Microsoft Office Suite.

Ability to work flexible hours, including evenings and weekends, as needed.

Work Environment :

Office setting with frequent interaction with clients and hotel staff.

Walking and standing for extended periods during site tours and event execution.

May require lifting items such as banquet materials and event setups up to 25 lbs.

This role is ideal for a sales-driven individual who thrives in a fast-paced environment and enjoys creating memorable events for clients.

Top Requirements :

Team Up : Be Golden, Collaborate and Help Others Succeed.

Own It : Be a Role Model, Embrace Responsibility and Keep Learning.

Passionately Serve : Be Positive, Care Deeply and Create Memories.

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition.

About Us : In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.

Do you know someone who might be interested in working at Shamin Hotels? Receive cash rewards for your referral! See your general manager for details!

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.