Team Lead Medical Assistant - MMG Park Health Clinic

Team Leader

Position Summary : The Team Leader provides leadership and non-medical operations oversight of the Medical Assistants and Front Desk Receptionists within the practice. Assists the Manager of Clinic Operations with ensuring compliance with policy and standards set forth by executive officers as well as by state and federal regulatory agencies.

The Team Leader is responsible for the management and monitoring the performance of the staff (Medical Assistants and Patient Access Representatives). S / he will provide feedback to the staff and recommend corrective action to the Manager of Clinic Operations, when necessary. The Team Leader may delegate tasks to team members, keeping in mind that the Team Leader remains accountable for the outcomes. Through the supervision of clinical and operational activities, the Team Leader ensures optimal clinical operations and quality healthcare with the highest levels of patient satisfaction within their assigned clinic.

Essential Functions and Responsibilities :

Clinic Management :

• Report patient concerns to the Manager of Clinic Operations
• Work with Manager of Clinic Operations and Facilities Director to manage inventory of medical items including laboratory supplies, medications, Vaccines and other medical supplies
• Maintain medical waste storage and disposal records for all laboratory supplies and medications
• Work with Manager of Clinic Operations and Facilities Director to ensure proper working order and compliance of all clinical instruments and equipment
• Maintain patient confidentiality
• Perform as Medical Assistant (MA) or Patient Access Representative (PAR), per those Role Descriptions

Practice Business Functions :

Responsible for the following items related to Facilities :

Qualifications : Required :

Preferred : Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT). Electronic medical record experience. One-year experience working in medical office with multiple providers. Previous experience working in a medical office of the same specialty.