Operations Manager (Full-Time)

Operations Manager

Penhall Company has been shaping the future of concrete services for over 65 years. As the nation's leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, we deliver more than just expertise-we deliver results. With safety at the core of our operations and state-of-the-art technology in our hands, we ensure every project is executed with precision, efficiency, and care.

Job Summary

The Operations Manager is responsible for overseeing the day-to-day operations of a branch. This role focuses on the logistical and operational aspects of branch management, ensuring smooth coordination of personnel, equipment, and materials for job sites. The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role also emphasizes maintaining operational efficiency and improving employee productivity all while ensuring a safe working environment and proper training for all branch field employees.

Duties and Responsibilities

• Coordinate and manage the dispatch of employees, equipment, and materials to job sites.
• Ensure that trucks are loaded with the necessary tools, materials, and equipment for each job.
• Monitor daily job assignments and work schedules to ensure employees arrive at job sites on time and jobs are completed efficiently.
• Communicate with Account Managers and Superintendents to track job progress and adjust operations as needed.
• Oversee the return of equipment, ensure proper inventory management, and verify job completion reports.
• Manage the scheduling of employees and equipment to ensure optimal utilization of resources.
• Work closely with the Branch Manager to forecast equipment needs and coordinate repairs or maintenance.
• Ensure compliance with all safety regulations and procedures, including equipment handling and transport.
• Supervise, train, and mentor operations staff, including drivers, dispatchers, and laborers.
• Utilize servant leadership principles to foster a positive work environment that emphasizes teamwork, accountability, and personal growth.
• Conduct regular performance evaluations and provide feedback to encourage employee development.
• Assist with workforce planning, including recruitment and scheduling of staff based on operational needs.
• Serve as the operational point of contact for customers, addressing any scheduling or on-site concerns promptly and effectively.
• Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality, and timeliness.
• Work with the Branch Manager to identify areas for operational improvements to enhance customer satisfaction.
• Assist with managing the operational budget, ensuring that resources are used efficiently.
• Monitor operational costs, including labor, fuel, and equipment maintenance, to ensure they stay within budgetary guidelines.
• Collaborate with the Branch Manager on strategies for cost reduction and operational efficiency.
• Enforce company policies and ensure compliance with all relevant regulations, including OSHA standards.
• Conduct regular safety inspections and ensure all team members are trained on and adhere to safety protocols.
• Investigate and address any operational or safety incidents, implementing corrective actions where necessary.
• And other duties as assigned by your manager.

Position Requirements