Property Maintenance Coordinator

Location :

• In-Office (Great Neck, NY) Reports To : Director of Operations Company : Dove Storage   Position Summary The Property Maintenance Coordinator will play a key role in overseeing and executing day-to-day operations across all Dove Storage properties.
• This position is responsible for ensuring that maintenance tasks are completed on time, vendors are properly coordinated, and all operational activities are documented and followed through to completion.
• This role is based out of our Great Neck, NY office and serves as the central point of coordination between on-site maintenance managers, third-party vendors, and internal team members — including a remote operations employee.
• Key Responsibilities Maintenance Oversight Monitor and manage daily task activity across all properties to ensure nothing falls through the cracks.
• Communicate directly with maintenance managers by phone, text, or video to clarify task requirements, answer questions, and confirm completions.
• Review photos, notes, and updates from the field to validate work and address any discrepancies.
• Ensure recurring tasks such as walkthroughs, overlocks, unit clean-outs, inventory, and pest control are completed to standard.
• Follow up promptly on incomplete or incorrect task submissions and hold team members accountable.
• Vendor Coordination Coordinate with landscaping, snow removal, and repair vendors across all properties.
• Schedule and follow up on one-time repairs and seasonal work.
• Obtain quotes, confirm vendor completion, and ensure quality of work through visual documentation and reporting.
• Project Support Assist with planning and execution of capital improvement initiatives, including fencing, signage, lighting, and drainage upgrades.
• Track progress, coordinate onsite access, and help troubleshoot any delays or issues.
• Team Collaboration & Quality Control Oversee the work of a remote operations team member who assigns tasks and manages administrative workflows.
• Audit their performance and provide feedback to correct any recurring errors or lapses.
• Maintain clear communication between internal team members and field staff to ensure alignment and accountability.   Qualifications 2+ years of experience in property management, operations coordination, or facilities support.
• Strong attention to detail and high level of accountability.
• Clear and professional verbal and written communication skills.
• Highly organized and comfortable managing multiple moving parts across a distributed team.
• Confident with basic digital systems (training provided as needed).
• Proactive problem-solver who takes initiative and owns outcomes.
• Self-motivated, with a sense of urgency and pride in high-quality execution.
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