Job Description
Job Description
Outerknown is looking for a Assistant Store Manager to join the team.
At Outerknown, we're making every decision with the highest regard for the hands that build our clothes and the world we call home. From seed to suppliers to a circular design, our mission is to protect our natural resources, empower the people crafting our clothes, and inspire change within the industry and beyond. We believe you shouldn't have to sacrifice style for sustainability - the two should be synonymous.
Consider joining the team at Outerknown. We exist to find your Outerknown, which can be described as the furthest reaches of what we know possible in design and development to build clothing in harmony with this planet while taking care of the people we work with and the precious resources we utilize along the way. A community where we value all people equally and are passionate about respecting our planet.
RESPONSIBILITIES :
- Collaborate with the Store Manager to ensure all Operations, Human Resources, Loss Prevention, policy and procedure is being adhered to
- Support and maintain visual merchandising standards set by HQ and the leadership team
- Maintain full organization of the back of house and front of house per standards
- Lead and inspire your team to provide exceptional customer service
- Build and cultivate client relationships by engaging them and utilizing our brand history
- Guide your team to be effective in clienteling
- Support and initiate company-driven local events and
- Share knowledge and strategies around product launches
- Display expert knowledge of the product, company history, company policy, and store / company strategies
- Adhere to the availability and scheduling needs of the business.
- Perform POS transactions accurately and efficiently and follow all cash handling procedures.
- Embraces the opportunity to attend and / or initiate events outside the four walls of our stores to showcase the brand and either operate a short-lived pop-up shop or host an event like a beach cleanup
- Achieve all personal store sales goals by implementing an unrivaled selling ceremony, and assisting in accountability conversations
- Lead by example : Your team will look up to you as their leader, so it's important that you lead by example.
- Maximize personal sales at all opportunities by wardrobe styling
QUALIFICATIONS
Outgoing personality that can interact openly with othersDemonstrated ability to achieve individual selling goals and metricsCustomer Service experience requiredDemonstrated sales accountabilityStrong personal leadership skills and desire to succeedExceptional interpersonal, communication, and customer service skillsSkilled at delivering thoughtful and appropriate positive and developmental feedback.Seeks feedback from business partners and cultivates an environment that encourages open conversation around opportunities to personally developAbility to work in a team environment with peers and supervisorsAbility to receive feedback from management and peersGenuinely values a circular fashion economy, sustainability, and the importance of fair labor standards.Passionate about Outerknown and a strong believer in our mission and valuesREQUIRED EXPERIENCE
2+ years of experience in retail leadershipStrong styling capabilities with an eye for current fashion and trendsExemplary communication and customer service skillsExcellent time management skills and a sense of urgencyAbility to recognize and react to changing work demandsGoal-oriented : the ability to stay focused on creating winning resultsPHYSICAL CAPABILITIES
Ability to work a flex schedule (which includes nights, weekends, and holiday availability)Ability to lift at least 20 lbsAbility to climb laddersAbility to stand / walk for long periods at a timeAbility to travel (auto / airplane / train) and attend HQ meetingsAbility to travel (auto / airplane / train), visit stores, and attend HQ meetingsThe position will be based in our store in Malibu, CA.
Outerknown assigns pay ranges to a job based on the location specific to the market median of similar jobs in accordance with 3rd party benchmark surveys, individual pay within the range can vary for several reasons including skills, capabilities, experience, and available budget.