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Senior Salesforce Service Cloud Developer

Senior Salesforce Service Cloud Developer

CheckrSan Francisco, CA, United States
18 hours ago
Job type
  • Full-time
Job description

Overview

Senior Salesforce Service Cloud Developer

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on the Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

What youll do

  • Own the end-to-end development lifecycle for new features within Salesforce Service Cloud and Zendesk to improve agent productivity and the customer experience, including choosing the right tool for the job (declarative change, custom Apex / code, or leveraging a 3rd party application).
  • Collaborate with business systems analysts to translate requirements into technical solutions that are maintainable and scalable.
  • Design, develop, and maintain scalable solutions that integrate Salesforce Einstein capabilities and other AI services to automate processes and provide intelligent insights.
  • Partner with other engineers to architect new features and ensure seamless integration with existing Service Cloud applications.
  • Maintain a customer-centric and data-driven approach, monitor feature performance, troubleshoot issues, and inform future enhancements.

What youll bring

  • 5+ years of Salesforce development experience, with a proven track record of designing and implementing complex, scalable, and maintainable solutions on the Service Cloud platform. Zendesk development experience is a plus.
  • Demonstrated experience with the full software development lifecycle within an Agile or Scrum environment, including collaboration on requirements and leading technical solution design. Proficiency with Git, SFDX CLI, DevOps pipelines, and related tools.
  • Strong ownership and accountability for the entire feature lifecycle from design to production release.
  • Collaborative mindset and a passion for continuous learning, focused on delivering value to customers and improving the agent experience.
  • Bonus : Experience with Salesforce Einstein, Agentforce, chatbots, or other AI tooling, with ability to identify AI initiatives to accelerate and enhance agent workflows and customer experience.
  • What we offer and our expectations

    At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026, hub-based employees will be expected to work from the office 3 days per week. Perks include in-office lunches, commuter stipend, and snacks / beverages.

    One of Checkrs core values is transparency. We disclose salary ranges in all job postings and tailor ranges by location. The base salary range for this role is $143,000 to $168,000 in San Francisco.

    Equal Employment Opportunities

    Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with diverse perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system, in accordance with local, state, and federal laws, including San Franciscos Fair Chance Ordinance.

    Notes

    Referrals increase your chances of interviewing at Checkr, Inc. Get notified about new Cloud Engineer jobs in San Francisco, CA.

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