Benefits / Perks
- Great small business work environment
- Flexible scheduling
- Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis.
Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.
Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location.
The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.
Maintain patient flow. Provide positive patient relations.
Responsibilities
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office.
Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Patient Care Coordinator - Burrows Internal Medicine
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Burrows Internal Medicine! Come join a great group of medical professionals as our network continues to grow!. The Patient Care Coordinator works in the front office of OnPoint Medical Group’s medical ...
Patient Care Coordinator - Internal Medicine at Ridgeline
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Internal Medicine at Ridgeline! Come join a great group of medical professionals as our network continues to grow!. The Patient Care Coordinator works in the front office of OnPoint Medical Gro...
Patient Care Tech I-III - CU Medicine, Family Medicine, Landmark
The Patient Care Tech I-III (PCT) is responsible for providing patient care under the direction of a physician or another healthcare provider. Calling all EMTs, CNAs, and Nursing Students! Our busy Clinics are recruiting for Patient Care Techs! We need your training and skills to help our clinic run...
Medical Receptionist - Urgent Care
OnPoint Medical Group is searching for an outstanding Medical Receptionist to join our OnPoint Urgent Care team! Come join a great group of medical professionals as our network continues to grow!. Responsible to greet patients, activate patient files, and move patients through a pre-determined proto...
Lead Patient Services Representative - Community Practice, Primary Care
Calling all Customer Service Professionals! Our busy Clinics are recruiting for Lead Patient Service Representatives! We need your expertise and skills to help our clinic run smoothly and provide our patients with top-notch quality care. The University of Colorado Anschutz Medical Campus is a public...
Clinical Nurse Coordinator Medical Acute Care
Swedish Medical Center offers patients the highest quality care and the most advanced technologies and treatments in nearly every medical specialty including adult and pediatric emergency, heart care, neurology/neurosurgery, pregnancy and childbirth, orthopedics and joint replacement, cancer care, g...
Lead Patient Services Representative - Community Practice, Primary Care
Calling all Customer Service Professionals! Our busy Clinics are recruiting for Lead Patient Service Representatives! We need your expertise and skills to help our clinic run smoothly and provide our patients with top-notch quality care. The University of Colorado Anschutz Medical Campus is a public...
Patient Care Coordinator - Burrows Internal Medicine
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at Burrows Internal Medicine! Come join a great group of medical professionals as our network continues to grow!. The Patient Care Coordinator works in the front office of OnPoint Medical Group’s medical ...
Senior Patient Care Coordinator- Lone Tree, CO
The receptionist receives cash payments from patients, issues receipts and posts cash payment data. Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements. Provide effective communicat...
Patient Care Coordinator
The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Real-time entry of medical information provided by the veterinarian during patient exams and ensures...