){kind=logo}
Member Services Representative
Planet Fitness (Retail)Fullerton, CA, US30+ days ago
Job type
- Full-time
Job descriptionGreet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Handle all front desk related activities including : Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Assist in maintaining the neatness and cleanliness of the club. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns. Customer service background preferred. Must be 18 years of age or older. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma / GED equivalent preferred. Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will encounter toxic chemicals during shift. Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks
Planet Fitness Job Posting
Why Join Planet Fitness?
Philosophy
We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.
Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).
Mission Statement
At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.
Job Benefits Include
- Free Black Card gym membership.
- Day, evening, or overnight shifts.
- Career growth opportunities.
- Discounts on merchandise sold at the club.
- Benefits including : medical, 401k, and supplemental insurance.
- Discounts on movie tickets, theme parks, hotels, attractions, and much more.
Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Answer phones in a friendly manner and assist callers with a variety of questions.
Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
Qualifications / Requirements
Physical Demands
Create a job alert for this search
Member Service Representative • Fullerton, CA, US
Related jobs
At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...Show moreLast updated: 30+ days ago
UNIFY's credit union members safeguard their assets!.At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.As a C...Show moreLast updated: 4 days ago
Under the supervision of the Member Services Coordinator, the Member Services Representative is responsible for building positive relationships among members, participants, volunteers and staff, wi...Show moreLast updated: 30+ days ago
This position is onsite in Northridge, CA 91325 • •.Job Title : Member Services Representative – Call Center Support.As a Member Services Representative, you will serve as the first point o...Show moreLast updated: 30+ days ago We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable.A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.Our product is a to...Show moreLast updated: 30+ days ago 
FREE gym membership with all the amenities : Personal training, group fitness classes, hydromassage, tanning, unlimited gym access!.
Lively environment, versatile assignments, competitive atmosphere....Show moreLast updated: 19 hours ago
Member Contact Center Representative.If you are energetic, love to work with members / customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Fina...Show moreLast updated: 30+ days ago
Member Services Representative.Location : Huntington Beach, CA.Greet members, prospective members and guests, providing exceptional customer service.
Respond to member questions and concerns in a tim...Show moreLast updated: 1 day ago Member Services Representative.At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives...Show moreLast updated: 18 days ago At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...Show moreLast updated: 30+ days ago 
When you join First Financial Credit Union as a Full Time Member Service Representative in our Northridge branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping o...Show moreLast updated: 19 hours ago
Member Services Representative.We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a super...Show moreLast updated: 30+ days ago
Please apply directly at Wescom Careers.We value and rely on the unique talents and contributions of our employees to excel in member engagement by delivering signature experience.Salary Pay Range ...Show moreLast updated: 19 hours ago
Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities.
Greet members, prospective members and guests, providing exceptional cust...Show moreLast updated: 19 hours ago
Wescom Credit Union Member Services Representative.Primarily assists members in performing accurate transactions and providing account information.
Assists in establishing memberships, share account...Show moreLast updated: 30+ days ago If you are energetic, love to work with members / customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial.
When you join First Financial C...Show moreLast updated: 30+ days ago 
We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales traini...Show moreLast updated: 30+ days ago)
The USC Alumni Association supports the overall advancement of USC by engaging all alumni for life, building a culture of philanthropy among the Trojan Family, and being the representative voice fo...Show moreLast updated: 18 hours ago Job Posting : Overnight Member Services Representative.In order to be considered as a candidate for this position, it is required you complete the 2nd step application.
Upon clicking "Submit Applicat...Show moreLast updated: 30+ days ago 
Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities.
Greet members, prospective members and guests, providing exceptional cust...Show moreLast updated: 19 hours ago
- Promoted
Member Services Representativev Future Opening
Planet FitnessGardena, CA, USFull-time
- Promoted
Member Service Specialist
UNIFY Financial Credit UnionHawthorne, CA, United StatesFull-time
Member Service Representative
Santa Monica Family YMCASanta Monica, CA, USAFull-time
Quick Apply
- Promoted
Member Services Representative
TEKsystemsLos Angeles, CA, USFull-time
- Promoted
Member Services Representative
Planet Fitness (Retail)Fountain Valley, CA, USFull-time
- Promoted
- New!
Member Service Representative
Paul Davis RestorationPlacentia, CA, USFull-time
- Promoted
Member Contact Center Representative
First Financial Credit UnionPasadena, CA, USFull-time
- Promoted
Member Services Representative
Planet FitnessHuntington Beach, CA, USFull-time
- Promoted
Future Weekend Member Services Representative
Planet FitnessGardena, CA, USFull-time
- Promoted
Future Weekday Member Services Representative
Planet FitnessGardena, CA, USFull-time
- Promoted
- New!
Member Service Representative - Northridge Branch
First Financial Credit UnionLos Angeles, CA, USFull-time
- Promoted
Member Services Representative - Part Time - Bellflower
TaymaxBellflower, CA, USPart-time
- Promoted
- New!
Member Services Representative II (Anaheim, CA)
Credit Union National Association, Inc.Anaheim, CA, USFull-time
- Promoted
- New!
Member Services Representative
Supreme Fitness GroupLaguna Niguel, CA, USFull-time
- Promoted
Member Services Representative I - Hawthorne Branch (Hawthorne, CA)
Wescom Credit UnionInglewood, CA, USFull-time
- Promoted
Member Service Representative
First Financial Credit UnionLos Angeles, CA, USFull-time
- Promoted
Member Service Representative
Crunch FitnessFountain Valley, CA, USFull-time
- Promoted
- New!
Member Services Specialist
University of Southern California (USC)Los Angeles, CA, USFull-time
- Promoted
Overnight Member Services Representative
Planet FitnessPomona, CA, USFull-time
- Promoted
- New!
Member Services Representative
Planet Fitness - SoCalTorrance, CA, USFull-time