Client Service Coordinator, Day Shift, Home Assistance

Client Service Coordinator

Adventist Home Assistance seeks to hire an experienced Client Service Coordinator who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As an Client Service Coordinator you will :

Demonstrates good customer service skills in all interactions with clients, caregivers, office staff and management.

Communicates effectively with clients and caregivers and other staff to insure appropriate and satisfactory transmission of information.

Develops new business and sell cases.

Demonstrates ability to effectively communicate and manage financial aspects of case coordination.

Consistently demonstrates the ability to turn telephone and visit inquiries into sold case so that budgeted hours can be met that will generate revenue to support growing organization.

Coordinates Client Services to appropriately maintain cases and promote customer (Client and Caregiver) satisfaction.

Qualifications include :

High School Diploma or GED required

4 years office experience preferably in health related area

Microsoft Office Suite (Outlook, Word, Excel, and Internet) proficiency and experience required

Able to creatively and effectively solve problems in a timely manner and with other team members

Ability to get along well with individuals of various cultural and diverse backgrounds

Ambitious attitude and determined dedication toward achieving personal and company goals

Complete assignments accurately and timely

Flexible as needed

Basic knowledge of medical terminology

Well developed sales ability

Work Schedule :

Monday - Friday 8 : 00am -4 : 30pm, On call 1-2 times per month. with occasional weekend coverage

Pay Range : $21.02 - $28.03

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as : United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you. We do this by offering :

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Adventist HealthCare is an Equal Opportunity / Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.