Hospice CoordinatorImpact Healthcare LLC • Fresno, CA, US

Hospice Coordinator

Impact Healthcare LLC • Fresno, CA, US

15 days ago

Job type

Full-time

Job description

Job Description

About the Role :

The Hospice Coordinator plays a critical role in managing and facilitating end-of-life care services to ensure patients and their families receive compassionate, comprehensive support. This position involves coordinating between healthcare providers, patients, families, and community resources to develop and implement individualized care plans that honor the wishes and needs of those in hospice care. The Hospice Coordinator ensures compliance with regulatory standards and maintains accurate documentation to support quality care delivery. By acting as a liaison, the coordinator fosters effective communication among multidisciplinary teams to optimize patient comfort and dignity.

Minimum Qualifications :

Minimum of 1 year experience in hospice care, palliative care, or a related healthcare setting.
Excellent communication and interpersonal skills to effectively support patients, families, and multidisciplinary teams.
Proficiency with electronic health records (EHR) and standard office software.

Preferred Qualifications :

Experience working with diverse populations and understanding cultural sensitivities related to end-of-life care.

Familiarity with Medicare and Medicaid hospice benefit regulations.

Advanced training in grief counseling or bereavement support.

Demonstrated leadership or case management experience within a hospice or healthcare environment.

Responsibilities :

Coordinate hospice care services by collaborating with physicians, nurses, social workers, and chaplains to develop and monitor patient care plans.

Responsible for coordinating all aspects of patient admission process, from referral to start of care.

Enters referral / patient information into the electronic medical record system and other applications as needed.

Manage scheduling and logistics for hospice visits, ensuring timely and appropriate delivery of care.

Maintain detailed and accurate patient records in compliance with healthcare regulations and organizational policies.

Ensures insurance verification and authorization process is complete for each admission.

Maintains records of all referrals and current status in coordination process.

Skills :

The Hospice Coordinator utilizes strong organizational skills daily to manage complex care schedules and ensure all patient needs are met promptly. Effective communication skills are essential for providing clear guidance and emotional support to patients and families, as well as for coordinating multidisciplinary teams. Proficiency with electronic health records and data management tools supports accurate documentation and compliance with healthcare standards. Additionally, empathy and cultural competence are vital in delivering sensitive, patient-centered care that respects diverse backgrounds and end-of-life preferences.

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Hospice Coordinator • Fresno, CA, US