Service Clerk

Job Description

Job Description

Job purpose

Responsible for communicate with external and internal customers, and to keep the workflow in the service department to flow smoothly.

Duties and responsibilities

• Must partner with service staff to ensure workflow runs smoothly.
• Review all timecards and work orders for accuracy, and correct any deficiencies.
• Send all timecards to sharedservices@medleycompany.com and file after Shared services respond with “Entered”.
• Enter all information on work orders in the ERP system to include, but not limited to the below :

Correct Make, Model, and Serial Number.

Qualifications

Education / Experience

Knowledge

Skills

Abilities

Other characteristics such as personal characteristics

Travel

There is no travel requirement

Working Environment and Physical demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level, however, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever necessary.

Physical requirements

While performing this duty, the employee will required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we rent, computer and other office equipment. The employee must often stand and walk, and lift and / or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties

Please note this job description in not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.