Surgical Scheduler

Surgical Scheduler

The Surgical Scheduler assists with the coordination and scheduling of surgical procedures and serves as liaison between physicians, clinical staff, and other departments to ensure smooth scheduling operations. Moreover, the Surgical Scheduler works directly with patients and strives to provide an excellent healthcare experience.

Role and Responsibilities :

• Schedule and accurately complete full registration for patients requesting appointments adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards.
• Obtains preauthorization of surgical procedures as required by insurance companies and payers.
• Obtains preauthorization of medication and anesthesia orders as required by insurance companies and payers.
• Coordinates paperwork and electronic records, including maintaining patient charts and chart pulling for surgery review for surgeon.
• Verification of insurance information, verification of benefits and insurance referral information.
• Verification of private patient insurance information for same day appointments or by request.
• Adhere to HIPPA standards related to patient privacy and confidentiality.
• Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with patients, physicians, and other related members.
• Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism.
• Comply with company compliance policies and standards.

Position Qualifications :

Education : High School Graduate or General Education Degree (GED). Bachelor's degree in relevant discipline highly preferred.

Experience : 1-5 years of relevant experience in a healthcare setting highly preferred.

Knowledge / Skills / Abilities :

Computer Skills :

Work Environment :

An office environment with controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.