The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.
Key Job Elements :
- Support and work in the department as required
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
- Providing vacation coverage for Area Managers
- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
- Tracking and reporting of ATS / labor hours
- Assisting the floor as an associate resource, training associates and verifying SOP compliance
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Participating in Operational Excellence initiatives in some capacity
- Filling in as needed with production duties
- Fully understanding workflow and daily production goals
- Reviewing and updating SOP as required
- Assisting in keeping work area clean and organized
- Identifying and addressing safety hazards within the work area
- Coaching associates to work safely at all times
- Participating in safety initiatives
- Referring all job injuries immediately to area manager
We are open to hiring candidates to work out of one of the following locations :
Northborough, MA, USA
BASIC QUALIFICATIONS
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
- Can lift up to 49 pounds, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours / week, and overtime as required
- Are 18 years of age or older
PREFERRED QUALIFICATIONS
- Education beyond High School, and / or prior experience managing employees
- Excellent interpersonal skills
- Demonstrated problem solving skills and analytical skills
- Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
- Experience with an FC kaizen or Shingi event
- An awareness and willingness to use OE tools and techniques
- Experience working in Problem Solve a plus
- Leadership ability
- Respect from associates in production area
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