Account Manager, Client Services

Account Manager, Client Services

Job Locations

US-SC-GREENVILLE | US-SC-EASLEY | US-NC-ASHEVILLE | US-SC-CHARLESTON

ID

2025-175194

Line of Business

PharMerica

Position Type

Full-Time

Pay Min

USD $70,000.00 / Yr.

Pay Max

USD $75,000.00 / Yr.

Our Company

PharMerica

Overview

As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success!

The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.

This position requires entails 75% travel in the following territory : Easley, SC, Greenville, SC, & Asheville, NC. Ideal location to reside is within those locations, preferrably Easley / Greenville area.

The ideal candidate has experience in client retention in a long-term care pharmacy setting.

We offer : DailyPay

Flexible schedules

Competitive pay

Shift differential

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Tuition Assistance

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail / Closed-door environment

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

This position will be posted for a minimumof 8 days

Responsibilities

Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations

• Accountable for all aspects of client relationships; primary go-to person for your client base
• Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly / Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)
• Leads client contract renewal process in collaboration with other key PharMerica stakeholders
• Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
• Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.

Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service

Qualifications

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X.

Salary Range

USD $70,000.00 - $75,000.00 / Year