Automotive Service Coordinator $15 - $18 / Hour Based on Experience
Previous Customer Service, Clerical, BDC, or Dealership Experience Preferred.
A busy, well-established automotive dealership in the Hilton Head, SC area is looking for an Automotive Service Coordinator to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service at our busy Service Department.
We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area . If you have a talent for organization, clear communication, and keeping the day running smoothly, we want to talk to you!
Benefits :
- $15 - $18 per hour based on experience
- Medical and dental insurance
- 401(k) plan with company match
- Paid time off, vacation, and holidays
- Paid training and ongoing career development
- Discounts on vehicles, parts, and services
- Stable, reputable dealership with excellent customer retention
- Supportive management that values teamwork
Responsibilities :
Answer incoming service department calls and work with vehicle owners to book appointments for vehicle services and repairsAnswer general service questions and route calls to other staff when neededManage customer created web appointmentsWork with advisors and parts to coordinate part availability for coming appointmentsSupervise lot staff to make sure adequate coverage by assigning duties as neededOutbound calls as directed to set appointments for recalls and parts that have arrived along with scheduling maintenance that is coming dueAssist with other duties as needed / assignedQualifications / Requirements :
Previous experience in Business Development / BDC, schedule coordination, automotive service, or customer service preferredStrong communication and multitasking skillsProfessional, friendly demeanor and attention to detailAbility to work well in a team-oriented environmentDependable and eager to grow within the automotive industryWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Required
Preferred
Job Industries
Customer Service