Executive IT Support Specialist

With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world's greatest filmmakers and creators - giving them the tools to realize their visions to the fullest.

As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation.

Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary.

Job Description : About the Role

IMAX is seeking an experienced Executive IT Support Specialist to provide white-glove technical support for our CEO and other senior leadership team and executives in the New York office. This is a highly visible, onsite role that blends front-line end-user support with broader IT operational responsibilities, including supporting and enabling AI productivity tools such as Microsoft Copilot and ChatGPT Teams.

The successful candidate will ensure our executive users receive seamless, high-quality technology experiences in their day-to-day work. This position requires deep technical expertise, strong problem-solving skills, discretion, and exceptional communication abilities.

What You'll Do : Executive Support

• Deliver Tier 2+ white-glove technical assistance to our CEO and other senior leadership, ensuring prompt resolution of hardware, software, and connectivity issues.
• Proactively identify and address technology challenges to minimize downtime and enhance productivity.

Technical Operations

Service Management

Operational Excellence

What You'll Need :

Nice to Have :

The hiring specific zone for this role is $100,000.00 - $140,000.00.

Compensation :

75,599.00 - 140,000.00

At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization.

For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted.

IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.