Airport Retail- Zone Manager / Retail Supervisor

Airport Retail- Zone Manager / Retail Supervisor

Zone Managers at Paradies Lagardre are responsible for the daily execution of the company's mission statement, which includes providing first class service to every customer. Zone Managers perform training functions, direct execution of merchandising standards, and provide overall zone supervision within the shops. A Zone Manager is assigned specific leadership responsibilities within zone(s), terminal(s), or other support areas. They provide assistance and support to the management team in achieving the goals in sales and service.

Duties and responsibilities :

• Exceed first class service standards and behavior with every customer, business partners, and peers
• Perform all register / cash handling / loss prevention functions in accordance with standard operating procedures.
• Facilitate opening and closing procedures for all stores
• Direct the replenishment of merchandise / supplies, maintain stockroom organization, and engage in receiving functions procedures
• Ensure store merchandising standards are consistently executed per the company guidelines
• Coordinate and monitor staffing levels to maximize sales and service potential
• Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
• Direct, coach, and train associates in their daily job assignments
• Represent and support the company by fostering strong business relationships within the airport community
• Contribute feedback on associate reviews and provide input on associate counseling

Position qualifications :