Donor Experience Manger - Public Giving

Description

SUMMARY:

Scottsdale Arts is seeking a Donor Experience Manager, Public Giving who is energized by partnerships, motivated by mission-aligned collaborations, and committed to helping institutional funders create lasting impact in our arts and culture community. In this role, you will guide organizational supporters, including corporations, foundations, government agencies, and educational institutions, through a strategic and relationship-centered management process, strengthening a robust pipeline of institutional donors. Your work, in close partnership with our Grant Writer, will play a key role in meeting and exceeding our philanthropic revenue goals.

ESSENTIAL FUNCTIONS: (Under direction of supervisor)

Grow and Manage Public Giving Pipeline

• Maintain an active portfolio of corporate, foundation, government, and educational institution prospects and funders.
• In partnership with our stewardship counterpart, develop tailored cultivation, solicitation, and stewardship strategies that reflect each funder’s priorities, guidelines, and mission alignment.
• Collaborate closely with the Grant Writer to coordinate proposal timelines, ensure accuracy of submitted materials, and strategically match opportunities with organizational priorities.
• Conduct prospect research to identify new grant opportunities, sponsorships, and institutional partnerships.
• Track portfolio activity with clarity and precision, ensuring timely follow ups, proposal cycles, and reporting deadlines.

Build and Strengthen Public Relationships

• Engage in meaningful dialogue with institutional funders through calls, emails, meetings, site visits, and participation in internal and external events.
• Craft thoughtful communications, including LOIs, proposals (in partnership with the Grant Writer), impact reports, and partnership updates, that clearly convey mission and measurable outcomes.
• Ensure every funder feels valued, informed about Scottsdale Arts’ work, and recognized for their partnership and investment

Drive Fundraising Results

• Partner with the Chief Development Officer (CDO) to set annual revenue goals across institutional giving categories and co create strategies to achieve them.
• Work closely with Grant Writer, and key internal partners, including program, finance, and marketing teams, to ensure deliverables, reporting, and revenue plans stay on track.
• Communicate proactively about progress, challenges, opportunities, and upcoming deadlines within the public giving pipeline.
• Prepare compelling proposal packages, sponsorship decks, and grant materials that highlight mission impact, community benefit, and measurable outcomes, aligning proposal content and timelines.

· Monitor progress and adjust strategies as needed to meet goals.

Collaborate Across the Organization

• Partner closely with the development team, including the Grant Writer, to ensure an integrated and seamless donor experience.
• Strengthen cross-departmental relationships to gather program data, articulate outcomes, and foster a culture of philanthropy.
• Represent institutional giving interests at internal meetings and events that deepen organizational alignment.
  
  

Additionally, you will be required to support other duties and activities as needed.

Requirements

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor’s degree in a related field of study.

Experience

• Minimum 3 years of experience in institutional giving, grant writing support, corporate relations, or related fundraising work with demonstrated success in securing institutional funding.

Skills & Attributes

• You have strong communication skills, both written and verbal, especially in persuasive writing and proposal development.
• You are comfortable using donor databases and CRM tools, plus other project management and communication platforms.
• You enjoy cultivating relationships and can confidently engage with representatives from corporations, foundations, government agencies, and educational institutions.
• You work well in partnership, especially with grant writers, program leads, and project managers, and understand the importance of coordination in institutional fundraising.
• You are organized and attentive to detail, especially when managing proposal calendars, reporting cycles, and institutional expectations.
• You understand the rhythm of institutional fundraising and manage deadlines with precision and care.
• You are comfortable managing up and across teams to ensure alignment, gather information, and advance opportunities.
• You can juggle multiple projects at once, exercise initiative, and meet deadlines in a fast-paced environment.
• You speak confidently about impact and can translate programmatic work into compelling case statements.
• You thrive in a collaborative, mission-driven environment.
• You have working knowledge of the philanthropic and institutional funding landscape throughout the Phoenix Metro area.
• You possess a genuine interest in the arts.
  

Work Environment

· Regularly required to sit at a desk and work on a computer for long periods of time.

· Must ambulate in event locations, stoop, kneel, bend and stand for long periods of time.

· Must sit and use hands to finger, handle, or feel, see, and reach with hands and arms to operate computer equipment, telephone, and basic office equipment.

· Must be able to lift and/or move up to 30 pounds.

· Specific vision abilities required by this job include close and color vision.

· While performing the duties of this job may occasionally be exposed to outside weather conditions.

· The noise level in the work environment is usually moderate.

· Scottsdale Arts is a non-smoking work environment.

· Requires a flexible schedule including weeknight evenings and weekends to support and attend Center programs, fundraisers and special events and other related donor cultivation events.

· Travels within the metropolitan valley area frequently.

Other requirements:

· Must possess valid driver’s license and driving record which is acceptable to the organization’s insurance carrier.

Must be 18 years of age or older.