Site Reliability Engineer

About Flex Dental :

At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless collaboration with Open Dental's practice management system. Our commitment to meaningful functionalities and innovative automation transforms workflows, ensuring efficiency and pushing the boundaries of Open Dental practice management.

Flex Dental is focused on simplifying the lives of dentists and their staff. We're a growing company specializing in a specific area of the dental industry and work exclusively with Open Dental to create a comprehensive solution. By integrating with Open Dental, we aim to deliver innovative tools and services that streamline dental practice management. In short, we're developing cutting-edge solutions for dentists and fostering a great workplace culture for our team.

Responsibilities

• Be available to respond to critical service incidents outside of business hours on a rotating on-call schedule.
• Proactively monitor application health and performance across cloud infrastructure (AWS).
• Troubleshoot and prevent service interruptions in real-time, working closely with development teams to resolve incidents efficiently.
• Lead and participate in disaster recovery drills and security incident simulations.
• Implement Infrastructure as Code (IaC) and maintain scalable deployments using AWS-native tools and services.
• Collaborate with development teams to ensure smooth CI / CD workflows using Git and containerized deployments (Docker).
• Work closely with stakeholders and product teams to ensure technical reliability aligns with business needs.
• Support and improve observability tools, alerting mechanisms, and logging infrastructure to promote transparency and response agility.
• Champion best practices in security, availability, performance, and incident response.

Required Technologies & Tools

Core Competencies

Qualifications

PI28c1943dce50-30511-38658858