Regional Director of Patient Access

Job Title : Regional Director of Patient Access (EPIC)

Position Type : Permanent / Full-Time

Location : Aurora, IL 60502 (Onsite)

Note : This role can sit at any of the acquired hospitals in Aurora, Chicago, Des Plaines, Elgin, Evanston, Kankakee, or Joliet . Travel within the region may be required based on business needs.

Overview :

Our client is seeking a highly experienced and strategic Regional Director of Patient Access to lead and manage patient access operations across multiple hospital facilities. This is a key leadership position responsible for driving patient access performance, ensuring standardization of processes, and leading regional initiatives across 4 or more facilities. The ideal candidate will bring deep expertise in EPIC, a strong background in revenue cycle management, and a proven track record of managing patient access functions in a multi-site acute care environment.

Key Responsibilities :

• Oversee and manage patient access functions across multiple hospital sites within the assigned region.
• Lead implementation of patient access projects, ensuring alignment with business goals and organizational standards.
• Standardize and optimize processes, protocols, and policies to enhance efficiency and patient experience.
• Collaborate with cross-functional teams including revenue cycle, IT, clinical, and administrative departments.
• Ensure consistent performance across facilities by monitoring KPIs, identifying areas for improvement, and implementing corrective action plans.
• Provide strategic direction and leadership to regional teams, fostering a culture of excellence and accountability.
• Support integration activities and system implementations, particularly EPIC-related initiatives.
• Travel as needed to hospital sites within the region to ensure operational consistency and staff engagement.

Required Qualifications :

Preferred Qualifications :

Additional Details :