Job Description
Job Description
Moorings Park is looking for a Revenue Cycle Manager. The Revenue Cycle Manager is responsible for leading and managing the entire revenue cycle for Moorings Park’s multi-campus Continuing Care Retirement Community that includes Independent Living, Assisted Living, Skilled Nursing, Outpatient Therapy, a Home Health Agency, and a Concierge Physicians Practice. This role manages all aspects of billing, cash posting, accounts receivable, payer setup, and contract approval. It ensures accurate and compliant revenue recognition, timely collections, and accountability for all billing processes—including those managed by a third-party billing company.
The Revenue Cycle Manager is hands-on, directly posting private pay cash receipts, cross-training staff, and serving as a subject matter expert on the EMR billing system. They are responsible for the financial qualification of prospective residents, approval of resident contracts, and customer-facing billing inquiries, making them a key partner in maintaining trust with residents, families, and partners. The role is fully remote and supervises a geographically dispersed team of remote partners.
CANDIDATE MUST LIVE IN THE STATE OF FLORIDA
- We will not consider any out of state applicants for this position -
Contributions :
Revenue Cycle Leadership & Vendor Oversight
Lead and manage the revenue cycle across all business lines, including billing, collections, cash posting, and accounts receivable oversight.Serve as the primary liaison to the outsourced billing company, holding them accountable to contractual service levels and organizational goals.Supervise internal billing team members, providing leadership, training, and performance management in a fully remote work environment.Continuously evaluate revenue cycle performance, ensuring accuracy, compliance, and process efficiency.Cash Posting & Billing Oversight
Personally post private pay cash receipts; ensuring daily and monthly reconciliation of all accounts receivable related deposits.Responsible for the oversight, reconciliation, and quarterly audits of the Patient Trust funds at the Skilled Nursing Facility and Assisted Living Facility, ensuring compliance with organizational standards and state regulations.Responsible for the oversight and monthly reconciliation of the Advance Deposit account ensuring that funds are applied and transferred in a timely manner.Train and cross-train team members on cash posting procedures to ensure adequate coverage.Oversee accurate and timely billing processes for private pay accounts while coordinating with third-party billing partners for Medicare and insurance claims.Monitor accounts receivable aging and work to resolve outstanding balances quickly.Systems & Data Expertise
Serve as the subject matter expert and administrator for the EMR billing platform and clearinghouse, including payer setup, workflow configurations, and optimization.Partner with IT to implement system updates and enhancements that improve efficiency and reduce errors.Ensure data integrity across all billing and resident financial systems.Resident Contract and Financial Qualification
Review and approve all resident contracts, ensuring compliance with organizational standards and state regulations.Evaluate prospective residents’ financial documentation, making recommendations on acceptance and financial qualification.Enter resident contracts into the resident database, ensuring complete accuracy and appropriate recognition of amortization income and deferred revenue.Regularly reconcile database entries to financial statements to ensure accuracy of reported revenue.Customer Service & Stakeholder Communication
Respond promptly and professionally to inquiries from residents, families, and coworkers regarding billing or contracts.Provide clear explanations of billing, contracts, and financial obligations to support resident trust and satisfaction.Compliance, Audits & Reporting
Ensure compliance with HIPAA and all relevant healthcare regulations.Assist with all financial statement audits, cost reports, bond reporting, and other external reviews.Implement and maintain strong internal controls to ensure compliance and safeguard financial integrity.Maintain up-to-date policies and procedures to support compliance and efficiency in all revenue cycle processes.Job Requirements :
Bachelor’s degree in Healthcare Administration, Finance, Accounting, or related field (Master’s preferred).Minimum of 5 years’ progressive revenue cycle management experience in a multi-service healthcare organization; CCRC or post-acute experience strongly preferred.Expertise with EMR billing systems, clearinghouses, payer setup, and data integrity management.Deep understanding of Medicare billing practices, payer contracts, and healthcare revenue recognition.Strong leadership experience, including managing vendor relationships and supervising a team.Excellent financial analysis and communication skills, with the ability to explain complex billing matters to non-financial stakeholders.Demonstrated knowledge of HIPAA regulations, internal controls, and audit processes.Advanced Microsoft Excel skills; ability to create dashboards and financial reports.Moorings Park ® Communities, a renowned Life Plan organization includes three unique campuses located in Naples, Florida. We offer Simply the Best® workplaces through a culture of compassionate care for both our residents and our partners.
Simply the Best Benefits for our partners include :
FREE health and dental insuranceFREE Telemedicine for medical and behavioral healthVision insurance, company paid life insurance and short-term disability.Generous PTO programHSA with employer contributionRetirement plan with employer matchTuition reimbursement programWellness program with free access to on-site gymCorporate discountsEmployee assistance programCaring executive leadership