Job description :
Customer Experience Specialist
Location : In-Office (Stafford, TX)
Type : Full-Time, Non-Exempt (40 hours per week)
Reports to : Sales Manager
Needed Availability - M - F 8am - 8pm, Sat, Sun 8am - 5pm
Got 2+ years in customer-facing experience?
Join us to help people sleep better and earn great pay.
What Youll Do (Simple & Fun) :
- Talk to customers in-store and online about CPAP machines & masks.
- Listen to their needs and recommend the right gear.
- Explain products in easy-to-understand ways.
- Help close sales and follow up with leads.
- Hit daily goals and celebrate wins with the team.
What Success Looks Like :
Happy customersHealthy sales conversionsSolving issues on the first callWhat You Bring :
2+ years of customer-facing experience (retail, contact center, or healthcare a plus)High School Diploma / GEDFriendly, positive attitudeLove helping peopleComfortable on phones & computersEager to learn and hit targetsBonus (Not Required) :
Experience with CRM tools (Shopify, Gorgias, Dialpad)Interest in healthcarePerks & Growth :
Full paid training (no prior CPAP knowledge needed)Supportive team + coachingMake a real difference in peoples healthReady to bring your sales skills to a meaningful role?
Apply today we cant wait to meet you!
Job Type : Full-time
Benefits :
401(k)Dental insuranceHealth insurancePaid time offVision insuranceWork Location : In person