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Computer Support Specialist

Computer Support Specialist

TEKsystemsOmaha, Nebraska, United States
9 hours ago
Job type
  • Full-time
Job description
  • About the Role
  • Our client, a well-established organization in the professional services sector, is seeking a
  • Computer Support Specialist
  • to join their IT team. This onsite role involves providing real-time support for hardware, software, and business applications, ensuring smooth operations across the organization. The ideal candidate will be technically skilled, customer-focused, and adaptable to a dynamic work environment.
  • Key Responsibilities
  • Respond to IT support requests via Service Desk and phone systems.
  • Troubleshoot and resolve hardware, software, and application issues.
  • Support business applications including installation, patching, licensing, and performance monitoring.
  • Assist with computer lifecycle management : imaging, deployment, inventory, and hardware support.
  • Participate in meetings to provide technical input and gather requirements.
  • Contribute to IT projects and complete assigned tasks within scope and budget.
  • Maintain documentation and follow IT policies, procedures, and change management processes.
  • Attend training sessions to enhance technical proficiency and customer service skills.
  • Candidate Qualifications
  • Bachelor's degree in a related field or equivalent experience in IT support.
  • ITIL v4 Foundations certification preferred.
  • Proficient in Microsoft Office Suite and Windows operating systems.
  • Strong understanding of basic computer hardware and peripherals.
  • Experience with Service Desk systems and phone support tools.
  • Excellent communication and customer service skills.
  • Ability to lift and carry up to 35 pounds.
  • Organized, detail-oriented, and self-motivated.
  • Ability to work various shifts and maintain consistent attendance.
  • Preferred Attributes
  • Experience supporting business workflows and applications.
  • Familiarity with internal IT policies and procedures.
  • Ability to train end users and create clear documentation.
  • Collaborative mindset with a focus on continuous improvement.
  • Pay and Benefits
  • The pay range for this position is $65000.00 - $82000.00 / yr.

    The person going into this position will receive a generous benefits package that includes 401K, PTO, healthcare, and much more.

    • Workplace Type
    • This is a fully onsite position in Omaha,NE.

    • Application Deadline
    • This position is anticipated to close on Oct 18, 2025.

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      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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