Quality Care Coordinator

Job Description

Job Description

Salary Range : $21.00 to $27.00 an hour

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Flu Vaccine Considerations

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO is looking for a Care Coordinator to work in our Branford office location. The hours are Monday through Friday from 8 : 30am until 5 : 00pm.

The position coordinates patient care and interdisciplinary team communication.

Essential Functions

• Serves as liaison for coordination of care in all aspects of patient needs i.e. scheduling, procedures, new patient, etc.
• Provide support to patients throughout their continuum of care for patient visits, procedures, etc.
• Gather all information for optimization of visit or procedure and communicate it to all necessary individuals
• Achieve desired outcomes based on department metrics i.e. Quality, Office, etc. :

Access to care

Ensure appointments are made within 24 hours of request

Ensure patients arrive to appointment(s)

Identify patient barriers as it relates to patient experience with the use of Press Ganey tools.

Skills and Knowledge

Education and Experience