Service AdvisorFox Powersports Grand Rapids • Wyoming, MI, US
Service Advisor
Fox Powersports Grand Rapids • Wyoming, MI, US
30+ days ago
Job type
- Full-time
Job description
Job Description
Job Description
About Us:
At Fox Powersports - Grand Rapids, we're passionate about powersports - from motorcycles and ATVs to side-by-sides and personal watercraft. We're a team of enthusiasts committed to delivering exceptional customer experiences and high-quality service. We're currently looking for a Service Advisor who shares our passion and can help connect our customers with top-tier service and support.
Position Summary:
As a Service Advisor, you'll be the key point of contact between our customers and our service department. You'll ensure every customer receives accurate, honest, and timely communication while coordinating with our technicians to provide efficient and high-quality repairs and maintenance.
Key Responsibilities:
- Greet customers in a professional and friendly manner
- Listen to customer concerns and accurately document repair/service requests
- Provide accurate cost estimates and timelines for service work
- Coordinate with service technicians to schedule and manage repair workflow
- Keep customers informed on the status of their vehicles
- Upsell recommended maintenance and accessories where appropriate
- Handle warranty claims and work with OEM systems as needed
- Maintain detailed service records and ensure proper invoicing
- Ensure excellent customer satisfaction from drop-off to pick-up
Qualifications:
- 2+ years prior experience as a Service Advisor, preferably in powersports, automotive, or similar industries
- Strong customer service and communication skills
- Knowledge and passion for motorcycles, ATVs, UTVs, or other powersports vehicles
- Familiarity with repair order software (e.g., DX1, Lightspeed, etc.) is a plus
- Ability to multitask and manage a fast-paced work environment
- Professional, dependable, and team-oriented attitude
- Additional technical or sales training is a plus
- Valid driver's license
What We Offer:
- Paid Vacation, PTO, and Holidays
- Medical, Dental and Vision
- 401(k) with Employer Match
- Flex Spending
- Group Life Insurance (Company Paid)
- Short-Term and Long-Term Disability
- Supplemental Life Insurance
- Accident Insurance
- Employee Assistance Programs
- Employee Discounts
- Wellbeing Program
- Growth and Development Opportunities
Create a job alert for this search
Service Advisor • Wyoming, MI, US
Similar jobs
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life.A distributor, wholesaler and retailer with a g...Show more
At Henderson we are looking for those interested in a career with our growing company.We need candidates who take pride in their work and have experience working through problems effectively in a t...Show more
Your Journey at Crowe Starts Here:.At Crowe, you can build a meaningful and rewarding career.With real flexibility to balance work with life moments, you're trusted to deliver results and make an i...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
BCM One is looking to add a Business Development Representative (BDR) to our team! As an outbound sales lead generation specialist, you will be at the forefront of our business growth, responsible ...Show more
We consider applications for this position on an ongoing basis.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts.A...Show more
Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face of fast food, starting c...Show more
We are looking for the next ROCK STAR to join our family at Jimmy John's!!!.Real people serving awesome sandwiches to real people in 30 seconds or less, and assisting in customers receiving deliver...Show more
Early Learning Company operates two childcare brands:.Founded in 1995, Huntey's Clubhouse grew from a single center into what is now Early Learning Company, an organization dedicated to providing h...Show more
Financial Professional to join our team in the greater Kalamazoo area to work plan sponsor relationships, in tax exempt markets and retail.This position will be responsible for 403(b)/457 enrollmen...Show more
Are you passionate about helping people and providing exceptional customer service? Join our team as a.Member Services Representative (MSR).Network Partner, Xtend, and become an essential partner t...Show more
Farmers Customer Service Representative.We are Farmers! We are more than just your favorite commercials.We are a passionate, award winning, equal opportunity employer, committed to the strength of ...Show more
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more
Pine Rest Christian Mental Health Services.We are the third largest freestanding behavioral health provider in the country, with a medical staff of more than 100 psychiatrists.Pine Rest has been th...Show more
Cashier and Customer Service team member to join our location in Byron Center, MI.The Cashier and Customer Service position will be a blend of hospitality and operations.You will use cash registers...Show more
At Fox Powersports - Grand Rapids, we're passionate about powersports - from motorcycles and ATVs to side-by-sides and personal watercraft.We're a team of enthusiasts committed to delivering except...Show more
The Seidman College of Business seeks an Undergraduate Academic Advisor to provide academic, career, and developmental advising to business students at both the Grand Rapids and Allendale campuses....Show more
Great Pay, People and Benefits are what you will find at KFC! -Paid Vacation & Sick Time -Scholarships & Tuition Reimbursement -Career Opportunities -KFC Family Hardship Fund -Health Insurance Plan...Show more
Service Associate
SpartanNash Associates, LLC • Wyoming, Michigan, US
Part-time
Last updated: 13 days ago • Promoted
CUSTOMER SERVICE AGENT - PLAINFIELD
Henderson Glass • Grand Rapids, MI, United States
Full-time
Last updated: 6 days ago • Promoted
Technology Advisory Manager
Crowe • Grand Rapids, MI, United States
Full-time
Last updated: 5 days ago • Promoted
Work-From-Home Product Advisor - $45 per hour
Great Lion • Grand Rapids , Michigan
Remote
Part-time +1
Last updated: 30+ days ago • Promoted
Business Development Representative
BCM One • Byron Center, MI, United States
Full-time
Last updated: 6 days ago • Promoted
Beauty Advisor
Ulta Beauty • Grandville, MI, United States
Full-time
Last updated: 30+ days ago • Promoted
Service Leader
Chipotle Mexican Grill • Grandville, MI, United States
Full-time
Last updated: 7 days ago • Promoted
Crew Member
Jimmy John • Cedar Springs, MI, United States
Full-time
Last updated: 28 days ago • Promoted
GSRP Aide
Early Learning • Newaygo, MI, United States
Full-time
Last updated: 20 days ago • Promoted
Voya Kalamazoo Financial Advisors
Voya Financial • Grand Rapids, MI, United States
Full-time
Last updated: 6 days ago • Promoted
Member Service Representative
CU*Answers • Grand Rapids, MI, United States
Part-time
Last updated: 6 days ago • Promoted
Customer Service Representative-Specialty Services
Phenom People • Caledonia, MI, United States
Full-time
Last updated: 6 days ago • Promoted
Restaurant Delivery - Flexible Onboarding
DoorDash • Cedar Springs, MI, United States
Full-time +1
Last updated: 30+ days ago • Promoted
Adult Opportunities in Grand Rapids and Kalamazoo, Michigan
Pine Rest Christian Mental Health Services • Grand Rapids, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Cashier & Customer Service - Urgently Hiring
Taco Bell - 68th St. • Byron Center, MI, US
Full-time +1
Last updated: 25 days ago • Promoted
Service Advisor
Fox Powersports Grand Rapids • Wyoming, MI, USA
Full-time
Quick Apply
Last updated: 30+ days ago
Academic Advisor - Seidman Student Academic Services
Grand Valley State University • Grand Rapids, MI, United States
Permanent
Last updated: 2 days ago • Promoted
Team Member - Service Champion
KENTUCKY FRIED CHICKEN • Newaygo, MI, United States
Full-time
Last updated: 2 days ago • Promoted