Product Manager

Product Manager

Grounded in an understanding of the Transaction Banking business, the candidate will support the cash management products and services offered by SMBC AD and the Global Transaction Banking Department (GTBD AD). The candidate will respond to day-to-day queries from clients, GTBD team members, vendors, and functional partners across SMBC. In particular, they will help develop, test and implement new product features and services across the various cash management suite of products offered by SMBC to our clients. Additionally, the candidate will monitor transaction and service activities, capture metrics, and help prepare reporting for Senior Management in the Americas Division as well as Head Office (Tokyo).

As a member of the Product Management team, the candidate will develop end-to-end knowledge of the products, liaise with internal stakeholders to resolve issues and queries, and stay up to date on relevant industry, regulatory and technology developments impacting cash management and payment activities to continuously enhance the products. The candidate will become a subject matter expert for cash management products and become a main point of contact for information and queries.

The successful candidate will combine strong business analysis skills, technical knowledge, project management experience, problem solving abilities and a background in systems development lifecycle activities. Transaction banking and / or payment processing knowledge is a plus.

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.