Clinic Manager - Ottumwa (RN Required)
POSITION OVERVIEW :
The JCHC Clinic Manager assumes management responsibility for the day-to-day operations of provider and nursing services within JCHC Clinic-Ottumwa, in accordance with hospital and departmental standards and policies. Recommends and implements changes to improve the delivery of services. Requires independent judgment and utilizing knowledge of hospital and corporate procedures.
QUALIFICATIONS :
- Graduate of an accredited school of nursing with a current Iowa RN license
- Current Basic Cardiac Life Support (BCLS)
- Two years’ experience in a similar position within a health center or related field is required
- Skilled in MS Office software, professional written and verbal communication, and decision making
ACCOUNTABILITY :
Reports to Director of Clinics
DIRECT REPORTS :
Clinic Providers; Clinic Nursing / Medical Assistants; Clinic Registration, Scheduling Representatives
POSITION-SPECIFIC REQUIREMENTS :
Demonstrates clinical expertise and serves as a clinical resource to direct reportsServe as clinical expert and resource for staff; stay current on nursing trends and oversee staff development.Manage clinic operations including budgets, policies, scheduling, staffing, and supply ordering.Oversee and enforce compliance with regulatory and organizational standards.Coordinate staff meetings, training, performance evaluations, and disciplinary actions.Ensure efficient provider / nursing schedules, staffing coverage, and cost-effective operations.Oversee VFC Program, quality reporting, EHR updates, and report building.Address and escalate clinical-related patient complaints and complete required reporting.Participate in recruitment, orientation, and management meetings.MANAGEMENT REQUIREMENTS :
Administrative
Direct department operations and maintain current policies / procedures.Disseminate information, represent JCHC in meetings, and support organizational goals.Address and document operational issues, patient / physician concerns, and compliance requirements.Promote adherence to quality and accrediting standards.Financial / Technical Responsibilities
Participate in budget development; monitor and operate within budget.Review financial statements and safeguard assets through internal controls.Maintain awareness of regulatory changes affecting non-profit status.Manage departmental inventory, equipment, and cost-control strategies.Prepare invoices, validate statistical data, and assist with charge master reviews.Personnel and Resource Management
Define roles / responsibilities and ensure clear communication with staff.Oversee orientation, training, staffing, scheduling, and performance appraisals.Engage staff in decision-making; maintain required records and documentation.Collaborate with HR on employee concerns; participate in hiring processes.Professionalism
Lead by example, maintain professional affiliations, and pursue ongoing education.Demonstrate excellent customer service and foster positive relationships.Protect confidential information and maintain open communication with staff.Quality Management
Support continuous quality improvement and patient safety initiatives.Monitor clinical activities to meet community needs and quality standards.Facilitate and track quality improvement initiatives and ensure efficient resource use.PIde61b40a3d0c-30511-39006591