Service Center Technician

A company is looking for a Service Center Technician to assist customers with policy changes, claims, and billing inquiries.

Key Responsibilities

Provide guidance and assistance to all callers in an easy-to-understand, jargon-free manner

Process work in associated work queues to meet service level agreements

Perform other duties as assigned by management

Required Qualifications, Training, and Education

1 year experience in the insurance industry

High school diploma or equivalent

Associate in General Insurance designation preferred

Data entry skills

Knowledge of personal computers