Director, Emergency Services

Administrative Oversight / Service Line Leadership

Under the direction of the CNO, provides daily and strategic administrative oversight / service line leadership and operational control to patient care units under his / her area of responsibility. This position requires providing 24-hour patient care and nursing services including managerial / administrative supervision to nursing unit, which provides care / service across the continuum of care in a manner that demonstrates an understanding of the functional and / or developmental age of the individual served. This position requires the full understanding and active participation in fulfilling the Mission of Whittier Hospital Medical Center. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Whittier Hospital Medical Center's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).

Responsibilities

Service / Leadership

• Makes effective decisions that move the organization toward its vision and achieve the organization's goals.
• Integrates department services with other departments to assure coordinated hospital operations.
• Communicates effectively in writing and verbally to ensure understanding. Leads through listening, questioning, etc.
• Supports staff through monthly department meetings (10 / year).
• Effectively leads his / her group through change, dealing positively with resistance to change.
• Effective in team building, conflict mediation and negotiation.
• Demonstrates the willingness and ability to perform additional duties and responsibilities in different areas of the hospital on an as-needed basis or as determined by senior management.
• Maintains confidentiality as related to job responsibilities.
• Exhibits willingness to resolve problems as they arise.
• Consistently projects positive professional image through appearance and behavior.
• Completes assigned work on time.
• Has read, understands, signed and conducts his / herself in accordance with the Standards of Conduct.
• Models the organization's values. Supports Target 100 by assisting and supporting initiative implementation and encourages employee involvement.

Quality

Growth

Organizational :

Individual :

Cost

People

Qualifications

Minimum Education : Graduate from an accredited school of nursing; AA or Bachelor's Degree or Master's Degree in Nursing or related field.

Minimum Experience : 5 years as RN; 1 year in supervisory role in Emergency Department or ICU.

Required Certification / Registration : Current California RN License; BLS; ACLS; PALS, Certification in clinical area preferred.