Talent.com
No longer accepting applications
Associate Team Leader

Associate Team Leader

USA JobsBellows Falls, VT, US
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

    Wellbeing program, BetterYou, to help you build healthy habits.

    Neurodiversity and caregiver support available to you and your family.

    Various discounts on everyday items and services.

    Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If you're looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Create a job alert for this search

    Team Leader • Bellows Falls, VT, US

    Related jobs
    • Promoted
    Lead Team Member

    Lead Team Member

    Circle KGreenfield, MA, US
    Full-time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead Product Sales

    Team Lead Product Sales

    Vail ResortsLudlow, VT, US
    Full-time
    Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors whil...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director of Development - Alumni Communications, & Athletics Liaison

    Associate Director of Development - Alumni Communications, & Athletics Liaison

    Franklin Pierce UniversityRindge, NH, US
    Full-time
    The Director of Development plays a pivotal role in cultivating philanthropic support and enhancing alumni / donor engagement. This multifaceted frontline fundraising position combines advancement exp...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Store Associate

    Retail Store Associate

    Ocean StateNewport, NH, US
    Full-time
    Join our team! All associates receive a 30% discount.Compensation for this opportunity is based on candidate experience and position. The compensation range for this opportunity is $13.Company Overv...Show moreLast updated: 30+ days ago
    • Promoted
    Production Associates

    Production Associates

    AdeccoChester, VT, US
    Full-time
    Adecco Staffing is working with a manufacturing plant in Chester, VT who is looking for additional.Production Associates for multiple roles on all shifts! This is a temp-hire position.Can...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead Lift Operations

    Team Lead Lift Operations

    Vail ResortsNewbury, NH, US
    Full-time
    Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors whil...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Relations Associate

    Customer Service Relations Associate

    BREAKAWAY RETAIL ENTERPRISESGreenfield, MA, United States
    Full-time
    Join our team at a leading appliance retailer as a.If you're personable, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Daily expectations of a Customer Service R...Show moreLast updated: 30+ days ago
    • Promoted
    Financial Customer Associate - Merrimack

    Financial Customer Associate - Merrimack

    Fidelity InvestmentsPeterborough, NH, US
    Full-time
    Do you genuinely enjoy making a difference in the lives of others? If you answered “.Financial Customer Associates (FCA) in our Merrimack site. In this full-time position, you can apply your s...Show moreLast updated: 3 days ago
    • Promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail)Keene, NH, US
    Full-time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member FT / PT Shifts MUST Be Flexible

    Team Member FT / PT Shifts MUST Be Flexible

    Circle KNewport, NH, US
    Full-time +1
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    Tractor SupplyNorth Walpole, NH, US
    Full-time
    The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.Do you...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Operations Team Member

    Retail Operations Team Member

    NecGreenfield, MA, US
    Full-time
    Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our wholesale and retail fuel businesses ...Show moreLast updated: 30+ days ago
    • Promoted
    Service & Engagement Team Leader

    Service & Engagement Team Leader

    TargetKeene, NH, US
    Full-time
    Service And Engagement Team Leader.Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certific...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2994.4 / Week

    Travel CT Tech - $2994.4 / Week

    Host HealthcareSpringfield, VT, US
    Full-time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Springfield, VT.Shift : Inquire Start Date : 10 / 14 / 2025 Duration : 13 weeks Pay : $2994.At Host Healthcare, we are...Show moreLast updated: 30+ days ago
    • Promoted
    Financial Customer Associate - Bilingual- Merrimack

    Financial Customer Associate - Bilingual- Merrimack

    Fidelity InvestmentsWest Peterborough, NH, US
    Full-time
    Do you genuinely enjoy making a difference in the lives of others? If you answered “.Bilingual Financial Customer Associates (FCA) in our Merrimack site. We have multiple Spanish teams that pr...Show moreLast updated: 3 days ago
    • Promoted
    Shift Lead

    Shift Lead

    WalgreensBrattleboro, VT, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 1 day ago
    • Promoted
    Warehouse Associate

    Warehouse Associate

    Performance FoodserviceSpringfield, VT, United States
    Full-time
    Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.Growth opportuniti...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Tax Associate - Onsite

    Tax Associate - Onsite

    IntuitRindge, NH, US
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 8 hours ago
    • Promoted
    Manufacturing Associates

    Manufacturing Associates

    AdeccoGreenfield, MA, US
    Full-time
    Adecco Staffing is partnering with a manufacturing company in Greenfield, MA to hire Manufacturing Associates on a temp-to-hire basis. AM – 7 : 05 PM (rotating schedule; every other weekend requ...Show moreLast updated: 8 days ago
    • Promoted
    Culinary Team Member

    Culinary Team Member

    LongHorn SteakhouseKeene, NH, United States
    Full-time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Show moreLast updated: 4 days ago