Claims Administrator

Job Description

Job Description

Schedule : Full-time | Monday–Friday, 8 : 00 a.m. – 5 : 00 p.m.

Compensation : $24.00 / hour

About Us

At TCI, we’re committed to delivering outstanding logistics solutions with integrity, teamwork, and innovation. We’re seeking a detail-oriented and motivated Claims Administrator to join our team. This is a great opportunity to work in a fast-paced environment where your organizational skills and problem-solving abilities will make a real impact.

Position Overview :

The Claims Administrator supports our Claims team by managing and resolving claims related to auto, bodily injury, property damage, freight, and subrogation. You’ll work closely with insurance carriers, adjusters, attorneys, and internal teams to ensure claims are handled efficiently and accurately. This role requires strong communication skills, attention to detail, and the ability to collaborate across all levels of the company.

What You’ll Do

Set up, manage, and document claims in the claims management system.

Coordinate with insurance carriers, adjusters, attorneys, and internal stakeholders.

Oversee claims from start to resolution, including auto, property damage, bodily injury, freight, and subrogation.

Ensure all necessary documentation is gathered and filed accurately (digital and physical).

Approve repairs, manage estimates, and assist with asset salvage or disposal decisions.

Maintain detailed claim notes and process correspondence (letters, reports, forms).

Handle calls and provide timely information to claimants, vendors, and team members.

Identify process improvement opportunities and support special projects.

Uphold company policies and contribute to a collaborative team environment.

What We’re Looking For

Strong administrative, organizational, and customer service skills.

Excellent written and verbal communication.

Ability to thrive in a fast-paced environment with accuracy and attention to detail.

A team-oriented, flexible, and solution-driven mindset.

High level of confidentiality and professional ethics.

Preferred Skills & Experience

Proficiency with Microsoft Excel, Word, Teams, Adobe, DocuSign, and Outlook.

Prior experience in the insurance or logistics industry (especially motor vehicle / property claims) is a plus.

Why Join Us?

Be part of a dedicated, supportive team in a growing company.

Contribute directly to resolving claims and improving processes.

Work in a culture that values innovation, accountability, and teamwork.

Compensation :

Starting at $25 / Hourly

About Us :

We are a family-owned company doing business since 1978.

We are dedicated and committed to safety, each other, and our customers.

Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.

Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.