Utility Revenue Specialist

Pay Rate Range : $20.00 - $20.88 / hr on W2

Hours 8 : 00 AM - 4 : 30 PM with 12 hour lunch

Excellent opportunity for candidates seeking a foot in the door for a long term career opportunity. Positions are long term with possible conversion to perm down the road.

JOB DESCRIPTION

Ideal candidates will be recent college grads with a degree in accounting or finance.

Job Summary

We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.

Key Responsibilities

• Investigate and resolve billing errors utilizing the customer information system (CSS).
• Process billing corrections and adjustments in compliance with company procedures and audit standards.
• Interpret and apply utility tariffs, billing policies, and regulatory practices.
• Research client billing issues as directed.
• Maintain detailed records of billing activities using Excel spreadsheets.
• Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
• Support various ad-hoc billing projects as needed.

Qualifications