Healthcare Operations Coordinator

The Healthcare Operations Coordinator (Care Navigator) is responsible for providing program and initiative support across WellSky. This individual will be responsible for managing our relationship with a payer, handling the approval and denial of Medicare insurance authorizations. They will work closely with providers, delivering outstanding communication and exceptional service.

This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

• Being the primary point of contact for providers and assisting with Medicare insurance claims

• Managing patient records and facilitating various methods of communication with healthcare providers

• Provide coordination and support for various programs and initiatives, including assisting with development and administration of programs.

• Support program requirements at multiple stages through successful completion by meeting all deadlines, executing assigned project-related tasks, and accomplishing defined deliverables.

• Maintain accurate documentation, collateral, and reporting to support program operations and goals.

• Troubleshoot and research best practices to provide process improvement and issue resolution.

• Communicate regularly with appropriate stakeholders to support timely completion of program deliverables.

• Perform other job duties as assigned.

Required Qualifications:

• Bachelor’s Degree or equivalent work experience

• At least 0-2 years of relevant work experience

Preferred Qualifications:

• Experience in healthcare and/or a healthcare setting

• Working knowledge of Microsoft products.

Job Expectations:

• Willing to work additional or irregular hours as needed

• Must work in accordance with applicable security policies and procedures to safeguard company and client information

• Must be able to sit and view a computer screen for extended periods of time

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits

• Mental Health support through EAP

• Generous paid time off, plus 13 paid holidays

• 100% vested 401(K) retirement plans

• Educational assistance up to $2500 per year