SkillBridge - Process Service Engineer (AZ)

The HireMilitary DoD SkillBridge / Career Skills Program (CSP) Internship is an approved SkillBridge Program under Dept. of Defense Instruction 1322.29 as enacted by 10 U.S.C. Sec 1143. Eligibility is restricted to members of the U.S. Armed Forces separating honorably with greater than 180 days of continuous Active Duty. SkillBridge / CSP period of eligibility is within the final 180 days of Active Duty service, and the SkillBridge / CSP must be completed prior to separation from Active Duty in the U.S. Armed Forces. HireMilitary DoD SkillBridge / CSP is open to members of all services, and all ranks and experience levels. Service members should fully review SkillBridge / CSP Position Description for individual opportunity requirements and qualifications.

SkillBridge participants participate in full time training with industry (40 hour work week) under military orders and are not eligible for compensation from HireMilitary or its partner host employers but will continue to receive all military wages and benefits for the period of the DoD SkillBridge / CSP enrollment.

DoD SkillBridge / CSP is fully compliant with FLSA, DBA, SCA, CSHSSA and all other pertinent Federal and State labor laws. For more employer information regarding DoD SkillBridge / CSP, please contact admin@hiremilitary.us

Company : FOSS Analytics

Location : Homebase - Phoenix AZ (preferred) + Travel

Employment Type : SkillBridge Internship

About FOSS Analytics

FOSS is the leading global provider of analytics for the food and agricultural industries. We help producers maximize the value of their production while making the best possible use of valuable natural resources. Value for the customer and value for the environment go hand in hand.

For instance, our analytics will measure the level of protein in dairy products, scan meat to determine fat contents and check for unwanted objects such as bone splinters, measure sugar levels in grapes, the moisture in grain, and help decide whether the cow gets the right feed, is healthy, and produces good and nutritious milk.

Always at the forefront of analytical technology development, FOSS provides a range of analytical solutions from laboratory to at-line and in-line solutions. Across a number of industries, FOSS helps optimize the use of food and agricultural resources around the world. We do so by enabling customers to run intelligent data-driven productions, based on fast, easy-to-use and dedicated analytics. We call it SmartAnalytics.

We cover these food and agricultural industries : Dairy, Feed and Forage, Grain, Flour Milling & Oilseed Processing, Laboratories, Meat, Raw Milk Testing and Wine.

The Role

Our North American subsidiary located in Eden Prairie, MN currently has an opening for a field service representative to perform product and applications support activities for the purpose of maintaining equipment and ensuring customer satisfaction. The Customer Support Engineer applies knowledge of electronics and mechanical principles in determining equipment malfunctions and restoring equipment to operation.

Job responsibilities include :

• Install, maintain, repair, and upgrade analytical instruments at customer sites and other locations.
• Train users in software applications and correct equipment operation and maintenance.
• Provide phone support to customers and recommend action to be taken - order parts, service visit, etc.
• Ensure a high level of customer satisfaction by monitoring assigned support activities and maintaining an appropriate level of communication with supervisor and support coordinator.
• Comply with safety standards, company policies, and business objectives.
• Maintain accurate accounts of services performed and submit activity and expense reports using designated resources according to company and department policy and procedures.
• Update scheduling application and keep supervisor informed of activities.
• Keep abreast of product and policy information through frequent review of company intranet and website portal.
• Attend service meetings and training sessions.

What You Bring

Qualifications :

Bachelor's Degree in Engineering, Chemistry or related field (preferred)

Associate Degree or Military training in related field

Knowledge of electric systems

Experience in field service or applications engineering in support of complex electro-mechanical equipment

Must be able to pass background, driving, and credit background check

Experience working on X-Ray machine or automation controls highly desired

Considerations :

90% travel

Saturday / Sunday work is a requirement of the role. Regular days off will be Tu / Wed or Wed / Thurs

Work environment in processing facilities / plants

Ability to lift / move ~ 70lbs

Ability to travel (drive or fly)

What We Offer

Compensation & Benefits :

Competitive salary : $74K - $83K based on experience

Full Benefit Package

We offer competitive monetary rewards, a challenging job, in an international and innovative company, that is a world leader in its field. You will get the opportunity to work with the most advanced technology, together with highly skilled colleagues in strong teams and cross-functional projects