Director of ACT Services

Bring hope, stability, and recovery directly to people's doorsteps.

At Vivia Health, we're reimagining community mental health.

Our Assertive Community Treatment (ACT) program pairs licensed clinicians, nurse practitioners, case managers, and peer specialists to deliver mobile, wraparound services that meet people where they are — in their homes, neighborhoods, and communities.

We're looking for a strategic, compassionate clinical leader to guide this work and shape the future of intensive community care in Chicago.

If you're an LCSW, LCPC, or equivalent with strong leadership skills and a passion for recovery-oriented, field-based care, you belong here.

About the Role

The Director of ACT Services leads a multidisciplinary team serving adults with serious mental illness — many navigating co-occurring conditions, housing instability, or justice involvement.

You'll lead with both heart and rigor, ensuring clinical excellence, operational smoothness, and fidelity to the ACT model while building lasting partnerships across Chicago's systems of care.

In this role, you will :

What You'll Do

• Provide clinical oversight across case managers, therapists, nurses, and peer specialists
• Lead daily coordination meetings to manage risk, review cases, and assign priorities
• Maintain fidelity to ACT standards — ensuring balanced caseloads and proactive outreach
• Approve treatment plans and guide interdisciplinary care coordination
• Respond to crises and oversee safety planning and de-escalation practices
• Strengthen community partnerships (hospitals, housing, courts, detox programs, etc.)
• Track outcomes like engagement, hospitalization rates, and housing stability
• Ensure compliance with Medicaid, grants, and documentation standards
• Provide training in trauma-informed care, harm reduction, and motivational interviewing
• Champion a culture of equity, inclusion, and recovery

What You Bring

Bonus if you're :

Why Join Vivia Health?

Details

Benefits

Ready to lead a team that changes lives every day?

Join Vivia Health and help us build a more equitable, community-based mental health system—one person at a time.

Vivia Health is an Equal Opportunity Employer. We value diverse perspectives and lived experience in mental health.