About the Role
Join BIG Language Solutions , a global leader in language services, as a Cantonese Interpreter
We're looking for a skilled linguist fluent in Cantonese to support our Customer Support team . You'll provide live interpretation for U.S. customers, ensuring clear and accurate communication between English-speaking clients and non-English-speaking customers.
If you're passionate about languages, communication, and helping people connect across cultures—we'd love to hear from you.
Key Responsibilities
- Deliver real-time consecutive or simultaneous interpretation between English and Cantonese during customer calls.
- Assist U.S.-based customers in resolving inquiries with professionalism and empathy.
- Ensure accuracy and neutrality while interpreting - no omissions or alterations in meaning.
- Handle all interactions with confidentiality and discretion
- Maintain high standards of interpretation , preserving tone, context, and clarity.
- Collaborate with QA and leadership teams to enhance communication quality and customer satisfaction.
- Meet call handling, quality, and compliance benchmarks.
- Stay updated on cultural nuances, terminology, and client-specific guidelines.
Required Skills & Qualifications
Fluency in Cantonese and English (spoken and written)1–2 years of experience in an international call center serving U.S. clients preferred.Prior interpreting experience is highly desirable.Excellent listening, memory, and note-taking abilities.Strong communication and customer service skills.Ability to perform effectively in a fast-paced environmentKnowledge of cultural sensitivities and professional communication etiquetteExperience with interpreting platforms, CRM tools, or call center software is a plus.Educational Qualifications
Bachelor's degree in any discipline.Shifts Available :
Shift 1 : 8 : 00 AM - 4 : 30 PM EST
Shift 2 : 11 : 30 AM - 8 : 00 PM EST
Shift 3 : 2 : 30 PM - 11 : 00 PM EST
Why Join BIG Language Solutions
At BIG , we connect the world through language. As part of our team, you'll be joining a mission-driven organization that values diversity, excellence, and collaboration. Your voice—and your language—will make a difference every day.
Think global. Think BIG.
?? Visit us : https : / / biglanguage.com?? LinkedIn : BIG Language Solutions