OPC Specialist Full-time

Job Description

Job Description

Company Description

Starting Pay : $14 / Hour versus commission

Westgate Resorts was founded in 1982 starting with a 16-unit resort at Westgate Vacation Villas.  It now encompasses more than 14,000 villas at 27 beautiful resorts in premiere travel destinations throughout the United States.  Employing about 10,000 people, Westgate Resorts has expanded into the largest privately held corporation in the Central Florida area.

Job Description

As a Westgate Resorts  OPC (Off Property Consultant)  you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts throughout central Florida. By encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets.  You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation.

As an  OPC  you will :

• Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions
• Engage with guests / clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify
• Provide 5-Star customer service to guests / clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard
• Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions
• Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
• Maintain a professional appearance and work environment at all times with a clean clutter free work station
• Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts
• Have opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advanced notice, but within an acceptable distance, based on business needs, experience, and / or performance. Additional details regarding commission, expenses, etc., will be discussed upon scheduling these events, will be discussed upon scheduling these events

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally, the person must possess and adhere to the following core company values :

Qualifications

The requirements listed below are representative of the knowledge, skill, and / or ability required.

Additional Information

Why Westgate?

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.