Associate Director - Custodial Services

Associate Director - Custodial Services

Salary : $71,604.00 - $84,240.00 Annually Job Type : FT Exempt Salaried Staff Location : 800 W University Parkway, Orem Division : VP Administration / Strategic Rel

Utah Valley University is seeking a skilled and motivated Custodial Services Associate Director to help lead the university's efforts in maintaining a clean, safe, and welcoming campus environment. This role offers the opportunity to make a meaningful impact by overseeing daily custodial and facilities operations, guiding campus recycling initiatives, and ensuring high-quality service standards across all university buildings. The ideal candidate will bring strong leadership, organization, and communication skills to foster collaboration, support staff development, and promote a culture of excellence and teamwork. This is an excellent opportunity for someone who takes pride in creating well-maintained spaces that enhance the student, employee, and visitor experience.

Summary Of Responsibilities

• Ensures that all University facilities are maintained in a manner which provides a clean and safe environment by developing departmental procedures and guidelines which address these objectives.
• Directs the priorities for daily work assignments, including special projects, supervising the activities of custodial and facilities services personnel, anticipating requirements for exceptional efforts and developing appropriate contingency plans, and inspecting the quality of work performed.
• Ensures efficient use of the computerized maintenance management work order systems and ensures timely closeout of open requests.
• Develops an effective staff by hiring qualified applicants, ensuring training of employees to proper standards, supervising the performance of departmental tasks either directly or indirectly, overseeing the evaluation of employee performance, directing corrective measures to be taken when necessary, and planning the professional development of Custodial Services personnel.
• Directs the general appearance of facilities, equipment repair, vehicle up-keep, furniture set-ups and small moves, furniture repair and / or replacement, carpet and flooring repair, ceiling tile replacement and other minor maintenance repairs, and reporting of facilities operational needs.
• Manages and monitors budget, purchasing, billing, cost analysis, testing, labor costs and other budget requirements.
• Investigate alternatives for reducing operational costs while maintaining a high level of service to students, residents, faculty and staff.
• Provides quality, responsive and courteous customer service to the college community.
• Ensures that custodial and maintenance personnel have the equipment and supplies necessary to perform services by reviewing requests from supervisors for supplies and equipment, requisitioning for replacement items as necessary, and directing the storage of supplies and equipment in a secure facility.
• Coordinates supply chemical and equipment testing; analyzes results and upgrades as necessary.
• Provides administrative support and direction to Department Managers for Campus Recycling for all on and off campus buildings.

Qualifications / Licenses / Certifications

Knowledge / Skills / Abilities

Knowledge Knowledge of custodial and maintenance procedures, practices, supplies, machinery, and related equipment and the ability to instruct others in their proper application are required. Knowledge of supplies, equipment, and / or services ordering and inventory control. Working knowledge of floor care, chemical usage, safety, and general custodial techniques.

Skills Supervisory skills, particularly the ability to instruct others are required. Demonstrated ability to manage and motivate a team is required. Management and administrative skills, particularly the ability to develop and manage a budget, as well as analyze, organize, plan, and delegate, are required. Demonstrated skills in problem solving, decision making, and conflict resolution are required. Exceptional customer service and interpersonal skills, as well as verbal and written communication skills are required. Familiarity with public access requirements concerning individuals with disabilities (current Americans with Disabilities Act (ADA) standards for Accessible Design) is preferred.

Abilities Ability to understand verbal and nonverbal instruction with a diverse group. Ability to understand and follow safety procedures and ability to instruct others in their proper application. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to lift and manipulate heavy objects. Ability to foster a cooperative work environment.

EEO Statement : UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.